Practice Operations Coordinator

Pittsburgh, Pennsylvania

Posted in Retail
about 1 month ago

This job has expired.

Job Info

5171 Liberty AveLiberty Square, Pittsburgh, Pennsylvania, 15224-2254, United States of America

Nephrology Practice Solutions (NPS) is a growing strategic business unit within DaVita that provides business solutions to physician practices, and leads the Village's physician employment and Chronic Kidney Disease (CKD) strategy. As NPS seeks to grow and become the leading national nephrology group in the country, we are looking for an entrepreneurial, operationally focused and results-driven (Senior) Director of Operations to join our team.

The Practice Operations Coordinator is a non-exempt position responsible for coordinating the workflow and performing essential duties to ensure effective, efficient functioning of the front and back office of a nephrology practice.


20% - Manage front-end business office functions including but not limited:

  • Verify insurance eligibility and benefits prior to service

  • Complete charge entry and resolve claim holds within stated time frames

  • Collect and manage co-pays and outstanding patient balances at the time of service

  • Identify insurance companies to contract with and assist with physician and other provider licensing and credentialing with hospitals, dialysis units and insurance companies

20% - Manage front desk administrative tasks including but not limited to:

  • Answer phones knowledgeably and in a timely manner with professional courtesy

  • Order office and medical supplies; receive and process invoices

  • Monitor and maintain physicians' schedules and expense reports

15% - Support clinical functions, as necessary, in collaboration with the Medical

Assistants, for tasks including but not limited to:

  • Support clinical functions, as necessary, in collaboration with the Medical Assistants, for tasks including but not limited to:

  • Prepare and maintain patient medical charts on daily basis (includes filing dictation, lab results, etc.) in collaboration with Medical Assistants

  • Fax / call in prescriptions within established time frames

  • Fax lab results, dictation and referrals within specified time frames

  • Schedule diagnostic visits in timely manner

10% - Help establish, promote, and maintain DaVita values with office teammates, vendors, physicians

5% - Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards

5% - Know and understand all emergency procedures for clinic (including but not limited to evacuation, fire, natural disasters); be prepared to respond calmly and efficiently with patient safety as priority

5% - Other duties as assigned.


  • High school diploma or equivalent; some college or medical coursework/training preferred

  • 2 or more years of healthcare practice experience preferred

  • 2 or more years of medical billing experience preferred

  • Medical Assistant Certification not required but preferred

  • CPR certification or ability to obtain within 30 days of beginning work

  • Intermediate Microsoft Office suite skills (including but not limited to Word, Excel or similar program)

Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
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Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to to learn more or apply.

This job has expired.
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