Account Associate, Client Development
The NPD Group

Job Info

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Learning and growing with NPD

Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, The NPD Group delivers trusted retail industry research to the world's most successful brands and retailers. We also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our team. Speed your career growth, while working with the best and brightest in the market research industry.

Position Overview

Be the first of your friends to declare, "I love where I work!" and actually mean it. Have fun and work hard with some of the best and brightest in the market research industry. NPD is one of the leading market research providers in the world. We offer competitive market research and intelligence to our customers and many of the world's largest companies. In addition, NPD offers a career filled with innovation and opportunity to the forward-thinking problem solvers who join our family.

You're a passionate, dynamic, collaborative and highly motivated individual who's looking for an opportunity to have an impact on some of the most well-known companies in the world. This integral member of the SupplyTrack team will report directly to the Team Manager. You will help to drive value within our accounts to ensure continued growth and profitability. If you enjoy helping clients answer important business questions and find strategic direction, this job is for you.

SupplyTrack® is the first and only monthly tracking service that codes, aggregates, and tracks every product shipped from a critical mass of leading broadline foodservice distributors to each of their customers. The Account Associate for SupplyTrack supports the NPD Group's relationship with an assigned portfolio of manufacturer clients.

This position will be based in Chicago, IL supporting a manager and the manufacturer clients assigned to this team.

Overall Responsibilities:

• Creating monthly client deliverables in Excel and PowerPoint formats
• Analyzing and interpreting POS (point of sale) data to identify key opportunities for clients
• Supporting the senior Client Development team to address day-to-day business questions for clients
• Developing and managing relationships with key client contacts
• Executing plans to increase client satisfaction
• Working with a cross-functional team to constantly improve data and client service skills to meet clients business objectives

Qualifications:

• 1-3+ years of experience in research and analytics (POS, consumer, custom and/or syndicated research)
• Working knowledge of category management a plus
• Demonstrated ability to analyze information to create clear and concise insights that deliver value to client
• Strong organizational and project management skills
• Strong attention to detail
• Ability to communicate effectively across varying levels
• Expert in all MS Office products, Excel, PowerPoint, & Word
• Travel (typically
• Bachelor's degree

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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