Account Manager

New York, New York

Posted in IT

This job has expired.

Job Info

At Cirium, we are proud of our aviation heritage, which began in 1909. We continue to evolve and re-invent ourselves to meet the challenges of our industry. Our people are at the centre of who we are. Whatever your background, you are welcome. We are looking for talented and dynamic team players who focus on delivering successful outcomes, and love the air travel industry!

We are a business where three out of our seven leaders are women, over 20 languages are spoken, where some leaders have grey hair and some have purple. Where our sales teams take time out to support local schools and our product teams champion local women back into the workplace.

Some things you might not know about Cirium:

  • Cirium supplies data and analytics to leading aviation and aerospace companies that you are familiar with - our data powers the aviation industry and supports seamless travel for millions worldwide
  • Cirium has 13 offices worldwide and we celebrate our global diversity through events and networks throughout the year
  • A strategic partner of IATA, the international air travel association of world airlines, we have also been recognised as the Aircraft Appraiser of the Year, an Aviation 100 Award, five times in the last several years
  • One of our offices is alongside a runway and another has its own pub aptly called "The Goose"
  • Cirium is part of Lexis Nexis Risk Solutions Group (LNRS), which is part of RELX, a FTSE 100 traded company
  • Our benefits stand out - they even include two days a year for you to dedicate to the charitable activity of your choice
  • Cirium and LNRS are founding members of the Tech Talent Charter, committed to increasing the ratio of women and under-represented groups working in technology

Job Purpose:

The Account Manager is focused on generating new business and revenue from a set territory and book of business. There will be 2 parts to this role - 1. You will be responsible for building relationships across the key decision-makers within the existing client base, building long-term strategic growth plans based on scalable contracts, and identifying new problems we can solve with both existing and new product offerings. 2. Identifying, prospecting, and developing new business relationships with relevant and targeted new clients across the region.

An effective AM must be an excellent communicator, have superior people skills, and possess a strong work ethic. They must be comfortable presenting products or services over the phone or face to face at a very high level. The goal of the AM is to execute significant growth for Cirium in order to build our business.

Key Accountabilities/Responsibilities:
  • Build long-term strategic accounts plans designed to maximize existing revenue streams whilst demonstrating ROI to the client.
  • Identify new problems that we can solve whilst working with internal resources to deliver new complex solutions into new sections of a defined client base
  • Demonstrate Cirium products to prospective customers in a way that is focused on their stated business objectives
  • Efficiently manage a portfolio of customers to optimize client satisfaction, engagement, and retention
  • Ask questions to understand prospect requirements, purchasing dynamics, and contracting processes
  • Schedule and attend sales appointments, sometimes via telephone, with prospective customers
  • Enter and upload customer information into and relevant CRM databases
  • Deliver well above expectation

Key Skills / Experience Required:
  • Proven experience as a Sales Executive/Account Manager or comparable sales role in Finance or a SaaS product.
  • Proven track record in delivering 50% plus growth from highly complex accounts
  • Strong and consistent performance at meeting or exceeding sales objectives or quotas
  • Familiarity with, or willingness to learn and embedded sales enablement solutions
  • Proven ability to learn quickly about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • High ethical standards and customer focus
  • Cool tempered and able to handle prospect rejection
  • Able to travel for key prospect visits and conferences
  • Able to work flexible hours to accommodate international colleagues and customers in different time zones

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact or if you are based in the US you may also contact us on 1.855.833.5120.

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