ACCOUNT MANAGER II - DESK BASED SALES
Lumen

The Role

The Desk Based Account Manager II is responsible for sourcing, identifying and selling opportunities over the telephone.

The Main Responsibilities

• Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client’s business objectives and needs.
• Working to set sales targets maintaining call rate, revenue and talk time levels you will overcome objections confidently, making the most of every opportunity and working within strict quality and adherence guidelines.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
• Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's product technologies.To proactively manage own professional standards and development. To act as a role model, living the Level 3 values.
• Quickly building rapport with customers, you will seek to understand their needs in order to provide the right solution for their business and ultimately close the deal.

What We Look For in a Candidate

• Sales Experience in a similar desk based sales role.
• Ability in penetrating SME Customers to find decision makers through networking, cold-calling, email, Social Media etc.
• Excellent communication skills and telephone manner
• The ability to meet and exceed sales targets
• Customer focus with the ability to positively close business opportunities via the telephone
• Strong influencing and persuasive skills
• Competitive nature. A results orientated, positive and determined attitude
• Great relationship building and interpersonal skills
• Salesforce.com CRM knowledge a plus

What to Expect Next