Account Specialist, Client Devlopment
The NPD Group

Job Info

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Learning and growing with NPD

Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, The NPD Group delivers trusted retail industry research to the world's most successful brands and retailers. We also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our team. Speed your career growth, while working with the best and brightest in the market research industry.

Position Overview

The Food and Beverage Consumption team is currently seeking an Account Specialist who handles day-to-day servicing, project management and consumer data analysis, including answering client questions, training, and project and presentation development. Additionally, the Account Specialist role contributes to revenue goals and increases NPD's value and relationships within strategic client contacts. This integral member of the team will report to the Director or Manager, Client Development.

Responsibilities include, but are not limited to:

• Provide day-to-day servicing support for our clients, assessing and addressing client business needs
• Pull and explore proprietary data housed in a cross-tabular software system to isolate key data points to answer client business issues
• Accurately interpreting data and clearly articulating findings and insights to both internal and external audiences in written and verbal formats
• Conduct small group client training on NPD applications and methodology, whether in person or via Zoom
• Contribute to team revenue and opportunity pipeline
• Build industry expertise by monitoring, researching and uncovering trends among consumers, retail CPG and foodservice

Qualifications:

• 3+ years' experience in analytical or market research role
• Bachelor's degree or equivalent
• Experience in consumer, POS, custom and/or syndicated research in food/foodservice is an asset
• Expert in MS Office products. (Strong Excel & PowerPoint is critical)
• Aptitude for analyzing and organizing data to identify patterns, trends and drivers
• Experience accurately interpreting data and clearly articulating findings into cohesive and succinct stories
• Ability to multi-task and manage multiple priorities against pressing deadlines; strong organizational and project management skills
• Excellent verbal and written communication skills including strong presentation skills
• Ability to work well on a team as well as independently
• Strong attention to detail and critical thinking skills
• Proven ability to quickly learn proprietary software/database applications

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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