Actuarial Director
Accolade

Job Info

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About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Role overview

The Actuarial Director is responsible for being the Actuarial subject matter expert for a select group of customers within a Market Segment (i.e. Enterprise, Strategic, Mid-Market, Health Plan, etc.). They will direct the reporting to these customers showcasing our value and outcomes and will communicate them to internal partners as well as customers. They will identify, work and recommend areas for additional revenue generation with their internal partners. This role will report to the Lead Actuary. They will also work within the Actuarial Team to enhance our population health reporting both internally and externally.

A day in the life...

• Design and direct analytics & reports that produce key metrics, highlight areas where Accolade creates value and identify new opportunities for value creation.
  

• Using influence skills, suggest opportunities for Accolade operations as well as customer to improve gaps. You will be the primary Accolade Actuarial resource for the customer(s) in communicating the value of Accolade services, as well as identifying potential future opportunities to further drive savings.
  
• Identify customer themes, analyze data and make recommendations for future improvements.
  
• Working with internal partners, develop complex, customized analysis for customers and communicate those findings both internally and externally. Using influence skills, gain customers agreement to pay for additional reporting therefore generating more revenue.
  
• Work with Product Management teams to develop & outline the requirements for complex reporting needs, support the construction of reports and direct team to meet deliverables.
  
• Supervise monthly production analysis of Accolade's Savings results, including validating financial reconciliation, analyzing results for outlier patterns, and communicating summarized results to internal and external partners.
  

• Calculate and analyze variances in the claims savings, based on each customer's contractual performance guarantee requirements.
  
• Supervise analysis of healthcare spend and utilization patterns to uncover drivers of results with large and small populations.
  
• Supervise & lead the evaluation of the programs provided by Accolade's partners for the impact they have on cost and utilization. This would include telemedicine, second opinion services, cost transparency, etc. Create reporting and communicate results and identify areas for improvement.
  

What we are looking for...

• Bachelor's Degree in a field such as: Actuarial Science, Risk Management, Data Science, Mathematics, Statistics or related field.
  
• Associate in Society of Actuaries required / Fellow in Society of Actuaries preferred.
  
• 10+ years of actuarial experience within the benefits consulting space.
  
• Excellent Excel, PowerPoint and SQL skills.
  
• Excellent written and interpersonal communication skills.
  

• Strong Management skills.
  
• Consistently demonstrate ability to influence and negotiate with internal partners.
  
• Ability to manage multiple projects, prioritize and direct team members as appropriate.
  
• A leader who can influence others by the strength of personality, integrity, ability, sense of humor and interpersonal skills.
  
• Strong technical skills with deep understanding of actuarial concepts, ability to train staff & facilitate application to work product.
  

• Independent worker: courage, decision quality, listening, drive for results, customer and client focus, integrity and ability to deal with ambiguity.
  
• The ability to lead, organize, manage and prioritize multiple projects at one time while balancing short term and longer term needs and helping to shape our future vision.
  
• Inquisitive, analytical, problem-solving in nature. Ability to identify issues in data & analysis quickly using subject matter/actuarial expertise.
  
• Data-driven, detail-oriented and fact-based; focused on getting the best answer for customers and clients.
  
• Hands-on, action-oriented style.
  

• A team player capable of working effectively with individuals throughout the organization as well as externally.
  
• Able to prioritize projects, manage and develop direct reports.
  
• This role may involve some travel to visit those customers and will include interactions with actuarial consultants as well as the customer.
  

Benefits

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
  
• HDHP medical plan with generous employer contributions towards an HSA
  
• 401(k) Retirement Plan with matching employer contributions
  
• Open Time Off
  
• Generous Holiday Schedule + 5 floating holidays
  
• 18 weeks of paid parental leave
  
• Subsidized commuter benefits programs
  
• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
  
• 1 Volunteer days per year
  
• Employee Stock Purchase Plan (ESPP) w/ employee discount
  

We strongly encourage you to be vaccinated against COVID-19.

Our people are the Heart of Accolade

Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values:

Member Obsessed

For everything we do, we ask ourselves: Is this going to make our member's life measurably better?

Be Fearless

We think differently. We do what's never been done. We are reinventing healthcare every step of the way.

Stronger Together

We honor the differences among one another and know that our unique perspectives drive us forward.

Genuine Care

We care deeply about the human beings we work with and serve. We have each other's back.

Embrace Reality

We bring the data, tell the truth, and trust each other.

Relentless Execution

We operate with a bias for action. Take initiative, move fast & have fun.

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

Accolade

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