Administrative Specialist
Newton-Wellesley Hospital(NWH)

Job Info

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About Us

Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.

We are a proud member of Mass General Brigham, a network founded by Massachusetts General Hospital and Brigham and Women's Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world.

Our continued goal at Newton-Wellesley Medical Group is to meet our patients' (and their families'!) health care needs and build long-term relationships that provides them with exceptional care and service.

Location

Newton-Wellesley Hospital main campus (2014 Washington Street, 2nd floor, in Newton, MA)

Schedule

We are seeking a full-time, 40-hour Administrative Specialist to support Multispecialty Surgery (thoracic, colorectal, plastic/reconstructive, wound care/ostomy, vascular, endocrine, general surgery, center for weight loss surgery, acute care services) onsite Monday through Friday from 8:00am to 5:00pm (shifts are staggered). There is potential to move to a hybrid format with 1 remote day per week after the successful completion of our orientation/training program.

Role Overview

Our Administrative Specialists play an integral part in our operations.

Support responsibilities may include:

• Surgical scheduling/coordination
• Scheduling patient appointments
• Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed
• Referral management, specialty testing prior authorization, and scheduling of special testing
• Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information
• Reconciling expense reimbursements for team/provider through PeopleSoft
• Other special projects and administrative tasks that are assigned

Qualifications
Qualifications

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work.

• • High School graduate or equivalent required
  • Associate's degree preferred
  • A minimum of two years of medical office experience required

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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