Administrator I - Salesforce System
Holman Enterprises

Mount Laurel, New Jersey

Posted in Automotive

Job Info

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.

Principal Purpose of Position:

  • Manage daily administration of multiple profile, role, and user setups, including customization of objects, fields, record types, page layouts, validation, process flows, triggers, approval processes, and workflow rules.
  • Maintain the security of Salesforce through internal Salesforce settings, activity audits, sharing rules, permission sets, roles, profiles, etc.
  • Develop and maintain reports and dashboards for users at all levels of the organization.
  • Work directly with Sales team regarding training, support issues and problem troubleshooting.
  • Maintain and improve data integrity (i.e. monitor exception reports, merge records, de-dupe records.
  • Create and maintain documentation of technical issues, training, and any modifications to Salesforce.
  • Import and export data using tools such as Data Loader.
  • Participate in QA testing of internal Salesforce projects.
  • Assist with Salesforce related applications such as Salesforce Maps and LinkedIn Sales Navigator.
  • Other Salesforce related tasks and projects as assigned by management.
  • Perform all other duties and special projects as assigned.
Relevant Work Experience:
  • IT Help Desk familiarity
  • Advanced skills in Microsoft Word, Excel, PowerPoint, HTML, and Adobe Acrobat
  • Experience with SQL is preferred by not required
Education and/or Training:
  • Bachelor's degree is preferred
  • Knowledge of Salesforce CRM, Salesforce Maps, and LinkedIn Sales Navigator is preferred but not required

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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