Behavioral Health Case Manager
Wellstar Health Systems

Job Info

Overview

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Responsibilities

Functioning under the leadership of the Manager of Behavioral Health and located in the Assessment and Resource Center, the Behavioral Health Case Manager serves as the primary liaison between the patient and the identified level of care. The case manager facilitates the discharge planning process in coordination with the Behavioral Health Assessor. The Behavioral Health Case Manager coordinates the sharing of all necessary clinical information to secure inpatient stabilization or outpatient services.

The Case Manager documents all contacts as appropriate. In addition, the Case Manager regularly communicates updates on disposition to the Behavioral Health Assessor, physician and team members.

The Behavioral Health Case Manager responds to inquiries from the hospital system and surrounding community, engages callers in brief screening to clarify needs, and provides guidance and/or referral to behavioral health resources, as appropriate. The Behavioral Health Case Manager helps to ensure the consistent provision of quality care and supports performance improvement initiatives through departmental audits and data collection.
Qualifications

Required Minimum Education: Bachelor's degree in mental health or other related field.

Required Minimum Licensure: N/A

Required Minimum Experience: Experience working within a healthcare system or with a behavioral health provider (internships and volunteer experiences may apply).

Required Minimum Skills: Ability to communicate effectively both verbally and in writing; capacity to follow directives and provide services that can better meet organizational and patient needs; specific interest in behavioral health and willingness to work at various WellStar sites depending upon need; knowledge of behavioral health practices; basic technological capabilities in Word, and Excel, as well as the ability to utilize a Telemedicine cart for remote assessments.