Billing Specialist
Volunteers of America, Chesapeake Inc.

Job Info

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COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY

The Billing Specialist reports to the Billing Supervisor in the performance of all record keeping, claims tracking/billing, and payment posting of the Maryland Programs. The Billing Specialist will possess the ability to interact positively with others in an office/service environment with excellent customer skills. He/she must be able to write and communicate well; perform appropriate office tasks such keeping records, scanning, checking mail, etc. Considerable data entry will be required. He/she must possess the ability to complete Medicaid and other billing requirements and navigate HCFA documentation and the DMAS system.

RESPONSIBILITIES

• Assist with the handling and maintenance of medical and financial records of persons served.
• Works closely with all Maryland programs as directed to ensure billing processes are completed.
• Maintain documentation of all census data as submitted, completes necessary Medicaid billing forms accurately and submit to Medicaid for payment. Provide support in tracking of denials and resubmittals. Maintain accurate and organized filing of all documents submitted and reports issued.
• Accurately complete all required data entry.
• Coordinate all incoming and outgoing correspondence; dating and stamping all documents as appropriate.
• Handle the opening and closing procedures of the office.
• Under the direction of the supervisor, complete program reports accurately and disburse them in a timely manner.
• Support submitting credit card receipts and reconciliation requests.
• Collect, track and document payments as identified.
• Process and code all incoming invoices as approved by the Director and submit to Accounts Payable for payment.
• Any additional functions as required by immediate supervisor or designee.

EFFECT ON END RESULT

• Accurate and complete records on time.
• Efficient administrative support for the staff and persons supported.
• Address concerns and quality review during billing process.

REQUIREMENTS

• High school diploma or GED required
• 3 to 5 years of experience working as a Medical Biller or within a related field.
• Experience conducting Medicaid and other billing requirements.
• Experience with electronic health records.
• Working experience with CPT-10 Coding
• Excellent experience with recovery and denied claims.
• Excellent Computer Skills in Microsoft Office and office products.
• Excellent written and verbal communication skills.
• Proven ability to for conflict resolutions
• Bilingual in any language a plus

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