Breakfix Technician/Field Technician
BCforward is seeking a qualified at Field Technical Support/Breakfix Technician
Position Title : Field Technical Support/Breakfix Technician
Expected Contract length : 2 Years with possibility of extension or Permanent (depends on your client needs and your performance in the contract)
Location : Chico, CA
Job Description:
This customer facing, non-exempt Printer repair field position provides a wide range of hardware support, primarily focused on LaserJet printers, but also including DesignJet, Officejet, and Wide format units. This position will also require supporting business and consumer class desktops, notebooks, RPOS, and workstations from our PC division. Individuals applying for this role ***MUST*** come with a strong background in printer hardware repair. I am NOT looking for someone that is coming from a HelpDesk (phone support) type role. I need someone with hardware break/fix experience.
This is a fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be resourceful and driven to be successful.
This is a team-based group of self-starting, technical/mechanical delivery professionals. Each member of the team performs installation, repair, and maintenance of all types of HP printers and PC's at customer sites, within a defined geography. This ever-changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HP's business in a profitable manner and within budget. It is imperative that the candidate understands the financial aspects and business impact of what they deliver, how and why.
Demonstrated core competencies of success in this position are:
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.