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Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:Scope of Position: The Capacity Management Specialist supports the Nurse Manager with departmental operations of the Patient Flow Management Center. The Capacity Management Specialist interacts with the department staff, medical personnel and other team members to achieve optimal patient throughput. The Capacity Management Specialist supports department efforts in managing Admissions, Transfers, and Discharges (ADT) for internal and external customers.
Position Summary: The Capacity Management Specialist contributes to the ongoing operations of the department and collaborates with other patient care departments/areas that impact ADT performance.
Receives transfer requests from referring facilities and coordinates patient transfer to our facility using excellent customer service skills with all callers. Facilitates all communication between referring and receiving hospitals/physicians in a professional and effective manner. Enters information into the database, as it occurs, for creation of real time data with a high degree of accuracy. Documents all required information pertaining to the patient transfer process accurately and thoroughly.
Applies approved clinical criteria to evaluate appropriateness of transfer and level of care.
Maintains knowledge base of processes and systems by attending meetings and reviewing training materials and identifies, addresses, and works to resolve system problems impacting transfers. Escalates issues as appropriate to management.
Additional Information:Duties and Responsibilities:
Quality
Productivity and Efficiency / Financial Performance
Service and Reputation / Strategic Growth
Performs other tasks as assigned by the Director, Manager or Lead Capacity Management Specialist.
Organizational Expectations
Adheres to OSUWMC and James policies and procedures, including the organization's compliance program. Utilizes the principles of Relationship-Based Care to guide professional practice. Embraces the mission, vision, values, and nursing standards of practice of the organization as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and achieving goals consistent with Key Results Areas. Maintains infection control standards, implementing patient safety protocols as necessary.
Minimum Qualifications
For Hire: Baccalaureate degree in nursing preferred; current license as a registered nurse from the State of Ohio Board of Nursing required; 5 years' experience in a clinical nursing capacity required; with ICU/ED experience preferred, demonstration of leadership and management skills preferred.
Location:Doan Hall (0089)Position Type:RegularScheduled Hours:36Shift:Rotating ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.
Applicants are encouraged to complete and submit the Equal Employment Identification form.
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