Change Management Specialist
University of Miami


Job Info


Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

Supports the development of the overall change management strategy, communication plan, training plan, and transition plan for change management initiatives. Builds the change management practice by contributing to methodology, assets, knowledge sharing, and developing talent. Works with assigned sponsors, business owners, and/or project managers to define specific stakeholder groups and impacts required for success. Develops, administers, manages, and maintains department's intranet site on the SharePoint platform, with accurate and relevant information. Works closely with project managers to integrate change management plans and deliverables and coordinate roadmap planning. Identifies and analyzes changes in business workflows. Partners with communication, training, HR and OD specialists to create particular plans and activities to support project implementation.

JOB FUNCTIONS

Works with assigned clients to define specific stakeholder groups and impacts required for success. Consults with clients and end-users to identify and analyze the change in business workflows. Identifies and manages anticipated resistance to change. Assists in developing and implementing change management plans that maximize adoption and usage and minimize resistance. Supports the implementation and management of assessments, and the activities associated with change readiness. Applies change management processes and tools to support adoption of changes required by a project or initiative. Supports training efforts by assessing needs, documenting requirements, providing input on the design and delivery, and facilitating sessions as needed. Develops and implements measures that track progress, outcomes, and benefits realization. Supports the integration of change management discipline into project management practices. Assists with the creation of Change Management communications and activities to support continuous engagement and participation to improve customer experience. Supports Change Management and business leaders to develop a case for change, vision statement, initial impact assessment and change roadmap for projects. Follows documented and agreed measurement & reinforcement systems to track adoption, utilization and proficiency of individual changes, and achievement of business outcomes. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's degree in relevant field

Certification and Licensing:

PROSCI Change Management Certification Preferred

Experience:

Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:


  • Microsoft Office Suite

  • MS Teams and SharePoint

  • Zoom

  • Smartsheets

  • Knowledge of Change Management Protocols and Processes


The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
i105



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