Chief Operating Officer - Joe DiMaggio Children's Hospital
Memorial Healthcare System

Job Info

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At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Chief Operating Officer (COO) of Joe DiMaggio Children's Hospital will oversee and optimize day-to-day operations to ensure the highest quality patient care, operational efficiency, and financial sustainability. You will collaborate with the administrative team to develop and execute strategic initiatives that align with the healthcare system's mission, vision, and values.

Responsibilities:

Provide strategic direction and leadership for assigned hospital operations, including clinical services, administrative functions, facilities management, and support services. Develop and implement operational policies, procedures, and protocols to ensure compliance with regulatory requirements and industry standards. Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement corrective actions as necessary. Foster a culture of continuous improvement and innovation to enhance patient satisfaction, employee engagement, and operational efficiency.Collaborate with the CEO and administrative team to develop and execute strategic plans that support the hospital's mission, vision, and long-term growth objectives. Build and maintain relationships with key stakeholders, including physicians, department heads, employees, patients, and community leaders, to promote collaboration and alignment of interests. Evaluate market trends, competitive dynamics, and demographic shifts to identify opportunities for service expansion, partnerships, and market differentiation. Represent the hospital in external forums, industry conferences, and professional associations to enhance the organization's visibility and reputation.Champion a culture of patient safety, quality improvement, and risk management throughout the organization. Collaborate with clinical leaders to implement evidence-based practices and clinical protocols that enhance patient outcomes and minimize adverse events. Oversee accreditation and regulatory compliance efforts, ensuring adherence to standards set forth by relevant governing bodies (e.g., Joint Commission, CMS). Lead initiatives to enhance patient experience, satisfaction, and loyalty by addressing patient feedback and implementing service excellence initiatives.Collaborate with the CFO to develop and manage the hospital's annual operating budget, ensuring alignment with strategic goals and financial targets. Analyze financial performance, identify trends, and implement cost-saving initiatives to optimize resource allocation and maximize revenue generation.

Competencies:

Education and Certification Requirements:

Masters (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Ten (10) years of progressive healthcare leadership experience. Other Information: Additional Education Info: In a job-related field

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 0%
• Sitting = 80%
• Squatting = 0%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 0%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

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