Clinic Operations Healthcare Trainer - LPN/RN
Conviva

Job Info

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Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

The Preceptor 2 helps create, implement and train processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations. The Preceptor 2 work assignments are often straightforward and of moderate complexity.

Responsibilities

The Preceptor 2 collaborates concurrently with Process Team, Tiger Team and Role Based Training Team, Human Resources, Clinical Staff and Leadership of Clinic Operations. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and collaboration with Market Implementation Team and Market Leadership. This role is a Preceptor role located within a Conviva or CenterWell Market. The ratio of centers is one to ten/fourteen. The Preceptor role supports Medical Assistant, Front Office and Referrals. This role reports to the Regional Operator in the Market is considered "protected" from working in the roles. This role reviews the skills checklist/core competencies with each new hire as the complete role based training. The Preceptor role reinforces training and will "audit" staff for effective workflow competencies and will be expected to monitor outcomes. The role focuses on continuous learning for all center associates and acts as a coach/super user.

Required Qualifications

• Bachelors Degree
• Clinician (LPN/RN)
• Proven interpersonal and clinical skills with the ability to interface and train effectively both internally and externally with a wide range of people including physicians and clinic office staff, including workflows in EMR
• Experience with Electronic medical records/EMR and/or Health Information Management/HIM systems
• Knowledge of Excel, Word and Power Point Presentations in a business setting
• A high level of engagement and emotional intelligence
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• We will requirefull COVID vaccination for this job as we are ahealthcarecompany committed to putting health and safety first for our members, patients, associates and the communities we serve. This job must be in the office and requires close personal interaction with patients. You will not be able to social distance.
• If progressed to offer, you will be required to provide proof of full vaccination where allowed by law.

Preferred Qualifications

• eClinicalWorks experience strongly preferred
• Previous Lead role as an MA or Training core clinic roles in a value based care setting

Additional Information

Monday - Friday 8am to 5pm

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

https://humana.wd5.myworkdayjobs.com/Conviva_External_Career_Site/job/Daytona-Beach-FL/Preceptor-2_R-262187-1/apply

If you are an existing CenterWell or Humana associate, please apply through go/associatecareers using a Chrome or Edge browser.

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