At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are seeking a Full-Time RN Clinical Resource Manager for our Level II Trauma Center in Boise, Idaho!
About Boise: Idaho's capital city (and third largest city in the Pacific Northwest!) is located in the high desert of southwestern Idaho, right on the Boise River. Offering a stellar quality life, Boise also features a vibrant and urban downtown, cultural and culinary experiences, and a wealth of entertainment options. Boasting over 200 days of sunny weather each year, recreational opportunities abound - most notably the 25 mile-long Boise River Greenbelt, which links together a series of beautiful public parks and the Boise Foothills, which offers an interconnected network of roads and trails through the hills. Consistently high ranking on various top ten lists relating to safety, affordability and work-life balance, it's easy to see why Boise is the place to be.
About the position: As a Clinical Resource Manager you will provide hospital case management/utilization review and discharge planning to determine care needs beyond acute care while providing decision support to patients/families and physicians, managing patient and family expectations, and ensuring a smooth transition to the next level of care and services.
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, Geriatric as applicable).
- Revenue Management: ensures the accuracy of documenting services and supplies provided to the patients.
- Coordinates the integration of social services/case management functions into patient care, discharge, and home planning process with other hospital departments, external service organizations, agencies and healthcare facilities.
- Completes a screening/assessment of physician assigned cases to determine medical necessity/status determinations and transition needs. Reassesses, monitors, and modifies transition needs as appropriate.
- Conducts concurrent medical record review using established medical necessity criteria to determine correct level of care for acute patients. Assists physicians with completing transfer and discharge orders. Maintains knowledge of federal, state, and private agency review requirements and regulations.
- Provides education to all health care team members including physicians regarding requirements to meet regulatory standards.
- Promotes effective and efficient utilization of clinical resources from admission to discharge.
- Initiates and presents "denial letters" as appropriate. Completes PASRRs for admission to skilled nursing facilities. Delivers Condition Code 44 letters to patients and educates them on Medicare benefits.
- Researches and locates resources for patients for example: assistance in competing medication applications for financial assistance through pharmaceutical companies, works closely with our Patient Financial Advocates in the Medicaid pending process, and works closely with outside facilities to obtain equipment in situations when patients have limited funding available to them.
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, cases, and desired patient outcomes.
- Introduces self to patient and family and explains clinical resource manager role and the process for patient and family to contact clinical resource manager.
- Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient's and family's ability to make informed decisions.
- Participates in multidisciplinary patient care rounds and/or conferences as appropriate to review treatment goals, optimize resource utilization, provides family education and identification of post-hospital needs.
- Utilizes physician advisor referral as appropriate.
- Adheres to department established process in reviewing 30 day re-admissions.
- Follows established patient choice policy.
- Documents assessment of primary and back up plans along with communications to patient, family and care team.
- Documents interventions taken to meet the needs of their individual patients in Power Chart.
- Actively participates in department staff meetings and department sub teams.
- Ensures discharge planning compliance with Medicare Conditions of Participation/regulations and Joint Commission standards.
About Saint Alphonsus
- Colleague must have an RN license, as defined by their primary work state (Idaho or Oregon), issued prior to hire date.
- Must provide licensure or proof of application in their secondary state (Idaho or Oregon) within six months of hire
- BSN or bachelor's degree in a related healthcare field required. Master's degree preferred.
- Minimum of 2 years of varied hospital clinical experience required. Experience in case management, home health, and/or insurance industry preferred.
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by lawTrinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Visit Saint Alphonsus on LinkedIn, Facebook, Instagram, YouTube, and Twitter!Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.