Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power our world - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer's needs. Join us.
It's More Than a Job, it's a Career - YouTube
Why you want the job and why it's awesome!
As a Business Development Representative, you will be working with mining customers and directing region and dealer efforts to pursue mining surface autonomy sales and other mining-related business within a defined autonomy product and geographic territory. This position will liaise with the MineStar Solutions regional teams, other Caterpillar business units, and dealers to pursue autonomous product development and coordinate technical/commercial proposals.
What you will do:
• Leads the development of mining equipment recommendations and commercial proposals.
• Participates on behalf of and commits Caterpillar in direct sales negotiations.
• Provides input to product business units concerning new product development, new product requirements, anti-competitive strategies, and pricing.
• Establishes pricing strategies and is partially accountable for profitability.
• Maintains coverage of key mining customers.
• Trains dealer mining sales forces.
• Evaluate product performance on customers' mine sites and recommend ways to improve customers' operations, efficiencies, and cost-per-ton.
• Spearheads the introduction of new mining products, services, and technologies.
• The position manages the completion of its own work assignments and coordinates work with others.
• The position is challenged to quickly and correctly identify problems, which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.
• The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results.
Impacts key quality goals including Customer Satisfaction, Timeliness, Accuracy, Efficiency, etc. The position works to refine processes or procedures to ensure the best use of resources and technology in meeting quality goals.
Skill Descriptors
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
Value Selling : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Degree and Experience Requirement:
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