Commercial Account Manager - Sterling Pharma Solutions
Sterling Pharma Solutions

Germantown, Wisconsin

Posted in Pharmaceuticals


This job has expired.

Job Info


Summary of the role
The Commercial Account Manager is key part of the Sterling value proposition and serves as a market differentiator for Sterling. An established part of the client support framework, the role of Commercial Account Manager as part of the Partnership Management team works closely with the commercial team (Business Development, Marketing and Commercial Operations) to fully understand our client's business objectives and priorities, ensuring we deliver the best service possible, and prospects for new business opportunities.

The Commercial Account Manager works to establish and develop lasting relationships with our clients to ensure the service Sterling delivers is in line with our values (Be Transparent, Be Willing, Be Reliable, Be Caring), and offers our clients a champion for their interests within the Sterling organization. The role reports directly into the Partnership Director, and indirectly to the Partnership Manager at the Sterling Germantown site.

This is a development role; the successful applicant can expect to be introduced to a wide range of Commercial activities including contract review and negotiation, conflict resolution, cost conventions with exposure to both senior internal stakeholders and clients. Other areas of learning will include guidance on leading and influencing multi-disciplinary teams meeting high standards in a GMP environment, establishing abilities in critical thinking and problem solving. As a pre-requisite, the applicant should possess excellent verbal and written communication.

This position is eligible for a flexible schedule and remote / hybrid work location.

Your responsibilities

  • Establish and develop relationships with assigned clients to ensure the service Sterling delivers is in line with our values (Be Transparent, Be Willing, Be Reliable, Be Caring).
  • Work with the commercial team (Partnership Management, Business Development, Marketing and Commercial Operations) to fully understand assigned clients' business and priorities to ensure delivery of the best service possible and establish and win new business opportunities.
  • Ensure that all aspects of regulatory compliance (HSE & QA) meet client requirements.
  • Support the Partnership Manager in the development of client and product strategies in collaboration with the Operations and the Commercial team.
  • Provide commercial context to R&D and Manufacturing teams for product and process development.
  • Champion both the client and business interests within the organization
  • Support the Partnership Manager in drafting and delivery of responses on agreed products to clients and develop client relationships.
  • Support the sales elements of the S&OP process through the updating and presentation of sales forecasts. To facilitate this process, liaison with all relevant functions will be required along with feedback on operational issues.
  • Prepare forward looking monthly client and internal reports on a timely basis on all products.
  • Use of SAP ERP system in the creation of sales orders and invoices to achieve monthly and annual internal budget targets.
  • Maintenance of commercial related items within Sterling quality systems.
  • Support logistics team to facilitate timely delivery of products to clients.
  • Embody our company values, which are: be reliable, be caring, be transparent and be willing.
Requirements for the role
  • Preferred applicants will have experience in the pharmaceutical process industry, cGMP, and possibly some business development or sales and marketing experience.
What we offer
We offer a competitive compensation and benefits package including medical/dental/vision/life insurance, paid time off, bonus program, 401k match, tuition reimbursement, 24/7 employee assistance program, flexible work hours, and the opportunity for career training and development.

Why consider Sterling?
Sterling Pharma Solutions is a global contract development and manufacturing organization (CDMO) with more than 50 years' experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs). This is complemented by Antibody Drug Conjugate (ADC) research and development bioconjugation services.

We are a fast growing, dynamic business with facilities in the UK and the US, where we employ more than 800 talented and passionate people who support our customers in bringing new medicines to market, improving and saving the lives of patients.

Our culture and our way of working is what really sets us apart as a business; we aim to deliver an exceptional experience to our customers and our employees. You can expect to be part of a supportive team, all working towards a shared goal: to deliver first-class science and service to our customers every day.

Sterling Pharma Solutions is an equal opportunity employer.


This job has expired.

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