Credential Management Specialist
Waystar, Inc

Job Info

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The purpose of the Credential Management Specialist is to work with our Solution Adoption, Client Operations, Client Management and Payer teams to secure and manage payer credentials. They will also be responsible for analyzing and working credential specific support cases and maintaining an updated payer list with credential requirements across all products.

What you'll be doing:

• Liaison between internal teams, offshore team and payers.
  
• Conducts payer outreach to confirm credential requirements.
  
• Maintains consolidated payer requirements.
  
• Experienced in healthcare payer/portal website registration, user and password management and site/facility assignment of NPI and TIN identifiers. Multi-factor authentication experience a plus.
  
• Experience in the EDI standards associated with ANSI x12 healthcare transaction processing (837, 276, etc.)
  
• Experience in the healthcare revenue cycle management industry a plus
  
• Maintains an understanding of Waystar solutions
  
• Collaborates cross functionally to ensure the team is operating effective for Waystar and clients
  

What we're looking for:

• Bachelor Degree preferred
  
• Excellent analytical skills and attention to detail
  
• Clear and effective communicator with excellent verbal and written skills
  
• Ability to multitask, perform well under pressure in a heavy-volume environment
  
• Excellent workgroup, organizational, and time management skills
  
• Excellent critical thinking and problem-solving skills
  
• Possess a strong sense of urgency and ability to meet deadlines
  
• Excellent understanding of Excel, Word and Outlook
  

Waystarprovides cloud-based technology that simplifies and unifies healthcare payments.Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.

Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visitwaystar.comor follow@Waystaron Twitter.

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