Job Category:
Opportunity Awaits at Altus Group!
Altus Analytics has a reputation for developing innovative products and software in the commercial real estate (CRE) industry. We are the global standard and have set the bar high as we lead the industry and continue to grow at an incredible rate. To stay at the top, we continuously evolve our technology products and put client success at the top of our priority list. Prioritizing the goals and needs of our customers is essential for our customer-first strategy here at Altus. The Customer Success Manager will manage a portfolio of High Touch clients throughout the customer journey, by providing high quality relationship management, reporting, issue resolution, and acting as first-point-of contact for client escalation. This is a hybrid/remote opportunity for the successful candidate, who will ideally be located within reasonable proximity to any of our US-based offices to attend in-office or customer on-site events as required.
This role will be primarily responsible for:
Client Acquisition:
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