Development Specialist
Church World Service, Inc.

Durham, North Carolina

Posted in Not for Profit and Charities

Job Info

Job Description

Position Title: Development Specialist

Reports To: Development Manager, North Carolina

Division: Immigration & Refugee Program+ (IRP+)

Department: Durham IRP

Job Location: Durham, NC or Greensboro, NC

Grade Level: 4

FLSA & Union Status: Non-exempt


Introduction: Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. CWS does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability or veteran status in employment or in the provision of services.

The North Carolina Immigration and Refugee Program (IRP) Offices, currently located in Greensboro, Durham, Wilmington, and Charlotte, are leaders in the state for refugee resettlement and refugee and immigrant integration, leadership development, and community organizing initiatives. We are a highly-motivated, mission-driven team eager to create a welcoming North Carolina for all neighbors.

Primary Purpose: The Development Specialist will provide administrative, customer relations, and project support to fundraising, marketing, and community engagement initiatives at Church World Service programs in North Carolina. This position will join a growing and dynamic team that is working to secure and expand funding and community support across the state for CWS’s services for refugees, immigrants, and asylum-seekers.

Essential Duties:

  • Maintain strong donor, volunteer, and stakeholder records and listservs
  • Assist with donor and volunteer acknowledgement efforts
  • Assist with fundraising campaigns, including coordinating mailings and pulling reports
  • Assist with event planning and execution
  • Assist with marketing and communications efforts
  • Assist with keeping websites and public-facing platforms up-to-date
  • Provide customer relations support for community stakeholders, including by email, telephone, and community events
  • Maintain confidentiality around donor and client sensitive information
  • Assist with general fundraising support as required, such as thank-you notes
  • Stay informed about refugee and immigrant issues and policy; advocate for refugee and immigrant friendly policies and practices
  • Represent CWS in meetings and events relevant to the position
  • Undertake other duties as assigned


Education & Certifications:
  • Required: High school diploma or equivalent degree
  • Customer relations experience
  • Data entry and record-keeping
  • Proficiency with Microsoft Suite, especially Excel and Word
  • Professional written and interpersonal skills are essential when communicating with customers and clients
  • Strong organization skills
  • English-language fluency
  • Ability to work in a multi-cultural environment required
  • Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required
Preferred Experience:
  • Experience working with Salesforce a plus
  • Fundraising experience a plus
  • General knowledge of Wordpress and social media platforms
  • Experience creating pivot tables in Excel

Special Requirements:
  • Work varied hours, including occasional nights, weekends and holidays
  • Must be willing and able to travel within NC, occasionally on short notice
  • Must be able to work in person out of either the Greensboro or Durham office (primary office location is flexible). Hybrid work arrangements are possible after completion of 60-day probationary period; incumbent will be expected to work in-office 2-3 days/week.
  • Must have clean driving record, valid driver’s license and reliable personal vehicle. Mileage accrued while executing work responsibilities is reimbursable by CWS.
  • Must be able to pass a Background Check
CWS’ U.S. COVID-19 Vaccination Policy requires all new staff to provide proof of COVID-19 vaccination as soon as reasonable, no longer than 60 days of employment. Any employee who is pregnant, who is nursing, who has a disability, or who has a medical condition that prevents them from safe vaccination, or who rejects vaccination because of sincerely held religious beliefs, may contact the CWS Benefits Administrator to request reasonable accommodation as defined by the Equal Employment Opportunity Commission (EEOC).

CWS offers a competitive benefits package that includes:

•403 (b) Retirement Plan

•Medical, Dental and Vision Insurance

•Generous Paid Time Off

•Life Insurance and AD&D

•Long Term and Short Term Disability

•Employee Assistance Program (EAP)

•Health Savings Account

• Flexible Spending Accounts

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