If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Role Summary
The Director - SBA Production - BCC role will supervise a team of SBA Processing individual contributors within the Business Credit Center. The team's primary purpose is to support and coordinate applications for SBA loans through the credit process, and serve as liaisons between Lines of Business, Underwriters, Closing, and Operations, including some customer engagement. The role will be an SBA subject matter expert driving consistency and accountability across the credit process and will be the primary point-of-contact for SBA inquiries. The Director will handle escalated situations and will effectively manage the performance and development of the SBA team, foster a positive work environment, and increase employee engagement.
Responsibilities
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