Dormitory Supervisor

Charlotte, North Carolina

Posted in Retail
8 days ago

Job Info


Supervises and trains all housing staff while also providing excellent service to associates residing in housing. Processes residents in/out based on their move in/out dates. Responsible for adhering to and enforcing all housing policies and procedures.


This position is available for someone who is 18 years or older.



  • Must be available to work mid-March through October.
  • Interest in either human resources, communications or general business management.
  • Must possess a can-do attitude.
  • Strong written and oral communication skills.
  • Knowledge and interest in company.
  • Excellent attention to detail and strong organizational skills.
  • Knowledge of Microsoft Office products
  • Ability to retain large amounts of information.
  • Ability to work afternoons, evenings/nights, weekends, and holidays to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.


  • Supervises and trains housing front desk staff and counsels staff as needed. 
  • Keeps desk area neat and clean and free of debris as well as maintains inventory of housing issued items: Keys, linens, cleaning supplies, etc
  • Ensures residents are following the Housing Employees Safety Guidelines and has a working knowledge of the dorms Emergency Action Plan
  • Enforces housing policies and procedures including but not limited to: Alcohol and Drug Policy, Care of public areas such as the kitchen and bathrooms; Smoking Policy, Quiet hours, and Visitation Policy
  • Collects and distributes employees mail and packages 
  • Processes residents in/out while collecting their information for housing files 
  • Expected to drive company vehicle to pick up residents from various pick up locations 
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. 
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Other duties may be assigned. 

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