Dormitory Supervisor
Carowinds

Charlotte, North Carolina

Posted in Retail
8 days ago


Job Info


Overview

Supervises and trains all housing staff while also providing excellent service to associates residing in housing. Processes residents in/out based on their move in/out dates. Responsible for adhering to and enforcing all housing policies and procedures.

 

This position is available for someone who is 18 years or older.

Qualifications

Qualifications:

  • Must be available to work mid-March through October.
  • Interest in either human resources, communications or general business management.
  • Must possess a can-do attitude.
  • Strong written and oral communication skills.
  • Knowledge and interest in company.
  • Excellent attention to detail and strong organizational skills.
  • Knowledge of Microsoft Office products
  • Ability to retain large amounts of information.
  • Ability to work afternoons, evenings/nights, weekends, and holidays to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Responsibilities

Responsibilities:

  • Supervises and trains housing front desk staff and counsels staff as needed. 
  • Keeps desk area neat and clean and free of debris as well as maintains inventory of housing issued items: Keys, linens, cleaning supplies, etc
  • Ensures residents are following the Housing Employees Safety Guidelines and has a working knowledge of the dorms Emergency Action Plan
  • Enforces housing policies and procedures including but not limited to: Alcohol and Drug Policy, Care of public areas such as the kitchen and bathrooms; Smoking Policy, Quiet hours, and Visitation Policy
  • Collects and distributes employees mail and packages 
  • Processes residents in/out while collecting their information for housing files 
  • Expected to drive company vehicle to pick up residents from various pick up locations 
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. 
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Other duties may be assigned. 



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