DTS Health Plans Sr. Operations Reporting & Performance Analyst
Cambia Health Solutions

Job Info

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Primary Job Purpose

The Ops Reporting & Perf Analyst Sr is responsible for proactively managing and retrospectively tracking and reporting on Operations metrics in support of the strategic goals of the division and corporation. Performs technical, analytical, support, process improvement and leadership functions to help the division and the company meet its goals. Drive continuous improvement efforts across the division.

General Functions and Outcomes

• Provides support to any or all departments of the Operations organization.
• Develops methodologies and approaches to new tasks and projects.
• Oversees and directs others on a project basis, and assists in the training of staff as it relates to these projects.
• May supervise the gathering and analysis of information.
• Proactively identify issues and concerns to management.
• Applies knowledge of health plan operations, health plan data sources and structures, and cost containment strategies.
• Identify potential improvement initiatives where process redesign/improvement can substantially improve productivity, operating efficiency, quality, and customer satisfaction.
• Ensure the appropriate identification of root causes through effective use of data analysis tools and techniques.
• Designs and develops reporting.
• Applies knowledge of how various departments within the corporation work together to make the company run effectively.
• Identifies needed reporting, assembles or directs the assembly of reports and distributes such information to people who need it.
• Assembles various data and reports.
• Performs acceptance testing of new reports, programs and models.
• Documents business requirements and methods used to generate work output.
• Drives analytic innovation and best practices within the Operations division.
• Actively identifies and eliminates inefficient or ineffective use of resources.
• May assist, train, and learn from other team members.

Minimum Requirements

• Five years' experience in report preparation, project documentation or policy and procedure writing including ability to organize, analyze and review statistical data and write concise relevant communications.
• Ability to produce final product for external and internal stakeholders
• Broad organizational knowledge and Business sense, and knowledge and understanding of health care operations and administration.
• Ability to understand impacts of actions on the future state.
• Strong leadership skills with proven ability to facilitate cross-functional teams
• Demonstrated success with project management.
• Proven ability to document business requirements.
• Advanced oral and written communications skills, and ability to speak professional before groups.
• Outstanding analytical skills; ability to analyze complex situations, learn quickly, and synthesize corresponding solutions, options and action plans.
• Demonstrated knowledge of health plan operations, data sources, data structures, and knowledge of data mining tools and methods.
• Demonstrated expertise in Excel.
• Proven ability to design and develop reporting.
• Proven ability to perform difficult tasks accurately with minimum supervision.

Normally to be proficient in the competencies listed above

The Operations Reporting & Performance Analyst Senior would have a Bachelor's degree in business, mathematics, statistics, computer science or related field and 6 years of related work experience or equivalent combination of education and experience.

Work Environment

• Work primarily performed in office environment
• Travel may be required, locally or out of state

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check are required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

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