Electronic Funds Transfer (EFT) Intern
We are searching for an experienced Electronic Funds Transfer (EFT) Intern.
South Bend, Indiana 46601
Essential Function
Understands the workflow and functions within the EFT department, including complex data processing, computer applications, and electronic distribution of files. Provides quality service to coworkers in resolving problems, training and operational issues. Assists with the development, testing, and implementation of projects.
Primary Responsibilities & Duties
1. Requires data entry on the XP2 system and PC programs, analytical and troubleshooting abilities in working in a Windows and WEB environment, word processing, and spreadsheet applications.
2. Assists with the continual development of EFT workflow, developing procedures requiring writing abilities, training and assisting with questions, and analytical abilities.
3. Knowledge of computer systems, software, networking, and TCU employed software.
4. Ability to provide advanced error and needs communication to other TCU departments and vendors.
5. Ability to assist in establishing new EFT processes and procedures.
6. Provide reports as needed for department and manager.
7. Lead and or assist with projects as deemed necessary by manager.
*Additional functions as necessary
Specific Skills
· Requires clear verbal communication skills, and telephone etiquette to provide service and information to employees.
· Other clerical skills required include telephone use and the ability to write and produce business correspondence, envelopes, forms, etc.
· Requires hands on knowledge of computer applications and the ability to develop, complex documents, spreadsheets, etc. as needed.
· Ability to read, write and perform mathematical calculations.
· An understanding of the XP system as well as other software applications used in the department.
· Research abilities.
· Display logical decision-making process in un-scripted scenarios.
· Willingness and ability to learn new, more complex skills and display leadership abilities.
Accountability
· Responsible for completing EFT functions on a timely and accurate basis as established in the performance management goal for the position.
· Courteous service to coworkers, and other outside contacts.
· Accountable for following established procedures and security measures in order to protect the Credit Union from liability.
· Accountable for excellent member service and adherence to the Credit Union's philosophy and Service Expectations.
Minimum Requirements
1. H.S. Diploma or GED
2. Currently attending college or university.
3. Understanding of TCU services, various web-based computer applications and accounting principles generally acquired by one or more years of experience working within the financial industry.
Hourly Wage
$18.60/hour
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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