I & R Technician
Clearwave Fiber

Valdosta, Georgia

Posted in Telecommunications


This job has expired.

Job Info


About us

 

Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor. 

Are you passionate about making a difference in people’s lives?  Are you motivated to learn and connect people with cutting edge technology?  Do you go the extra mile to provide customer delight? Then you should join the Clearwave Fiber team as an I&R Technician!

We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues.

As a Residential Service Technician, you will be expected to utilize experience, technical aptitude, critical thinking, and proven techniques to provide our customers with technology solutions in all areas they require.   

 

General Description of Position:

Ensures continuity in subscriber telephone, cable TV, and internet service by installing, maintaining, testing, and repairing the cable, terminal equipment, inside wiring and jacks, and other equipment. Facilitates timely service order processing by installing and connecting facilities.

 

Duties and Responsibilities:

  • Splices terminate, calculates load and tapping of aerial, buried, and submerged wire and cable according to standard practice, procedure, and company, governmental, and electrical specifications.
  • Maintains, tests, locates, measures CATV strength and clears faults from aerial, buried, and submerged service wire or cable using test equipment from street to house.
  • Installs telecommunications services by identifying and connecting correct wires in pedestal or on the terminal block, or tap, installing temporary drop if possible, installing inside wiring with the proper bonding of ground, connect TV and test, install HFC and optical equipment and test.
  • Replaces and repairs visible faults in single line installations with efficient and logical problem determination; interprets test equipment readings accurately to localize line trouble.
  • Communicates independently, effectively, clearly, and professionally with customers, outside technical staff, employees, supervisors, and managers; establishes and maintains considerate and cooperative relationships with co-workers, supervisors, and customers.
  • Lifts and carries reels and measures and cuts wires to necessary lengths climbs ladders and scaffolding and reaches through frames to select individual wires; tests subscriber loops.
  • Operates hand tools, including drills, saws, electric crimpers, grinders, and soldering irons, and test equipment, including Volt-Ohm Meters (VOM), lightwave test equipment, loop checkers, and test sets, according to procedures and safety guidelines.
  • Maintains pedestals and taps as needed.  Reports any maintenance required to a supervisor.
  • Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations, and practices; accesses cable, pedestals, and other equipment by climbing ladders, poles, and scaffolding, walking through muddy areas or brush and shrubbery and digging.
  • Maintains equipment, tools, and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets, and material and equipment charge-outs.
  • Performs other related duties as assigned to ensure the effective operation of the department.


Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.

  • High School diploma or equivalent (ie:  GED)
  • 2-3 years’ telephone or cable TV experience preferred
  • Ability to communicate effectively with customers, employees, and management
  • Valid driver’s license with history of safe driving record
  • Knowledge of current industry-related terminology, procedures, and equipment preferred
  • Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces.
  • Must be able to work from a ladder while using the required hand tools

 
Additional Qualifications Desired:

  • Ability to read and interpret construction drawings
  • Basic understanding of service order flow and process
  • Installation and repair experience of telecommunications
  • Understanding of RUS and Company construction standards and specifications
  • Basic computer knowledge.
  • Basic electricity knowledge.

EOE/ Disability

#LI-IB1


This job has expired.

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