Inside Sales Engineer

Jacksonville, Florida

Posted in Building and Construction

Job Info

Certified Control Systems is an energy solutions provider. For more than 35 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort. We offer industry-leading technology with local service that is hard to beat. Certified Control Systems is looking for an Inside Sales Representative who will assist in positioning the company as the preferred supplier of building automation products and services.

Certified Control Systems seeks talented performers and offers a challenging and rewarding work environment that emphasizes teamwork, results, and most importantly honesty and integrity. We value our employees and are committed to attracting highly skilled, talented individuals to join our strong, family-oriented workforce and to help us build on our success.

We are a Drug Free Workplace and an Equal Opportunity Employer.

Job Title: Inside Sales Engineer

Department: Sales

FLSA Status: Salaried

Reports to: Sales Manager

Coordinates With: All

Salary: Commensurate with experience + Benefits

JOB SUMMARY: Inside Sales Engineers are responsible for prospecting, developing and obtaining new and existing business relationships for assigned area of responsibility by providing unique solutions for automated building controls systems, including service contracts, repairs, retrofits.

Essential Functions:

The essential functions include, but are not limited to, the following:

  • Responsible for direct sales of the company's services, including prospecting leads, effectively qualifying sales calls, preparing proposals and quotations, negotiations and managing sales cycle to close sales.
  • Ensures that a high level of customer satisfaction is maintained by consistently managing existing and new customer base.
  • Maintains sales revenue, gross margins, product mix, meet or exceed assigned targets.
  • Prepares complete, concise, and accurate reports, proposals, booking packages, and other documentation as required.
  • Utilize sales tools effectively (CRM, estimating software, etc.) to plan and document progress as well as increase business opportunity within accounts.
  • Conduct customer needs assessments and sales proposal estimates and specifications to promote controls products and services.
  • Participates in training. Attends meetings, trade shows, seminars and other training and networking events as required or requested.
  • Keeps informed of industry information of interest to customers. Tracks industry trends. Checks on competitive activity and develops new methods of attaining new business.
  • Grow assigned territory or group of accounts through controls product offerings.
  • Develop long term relationships and build partnerships with customers.
  • Qualify and assess potential customers, and where necessary refer leads to other segments of the EMCOR businesses.
  • Utilize sales tools to plan and document progress as well as increase business opportunities within existing accounts.
  • Keep management informed of sales progress and sales account statuses.
  • Adhere to company safety and ethical standards.
  • Assists Controls personnel in developing potential and established accounts.
  • Provide quotations from customer bid lists and small service projects.
  • Provides application, technical and cross-referencing assistance to internal and external customers.
  • Provide timely and accurate quotations to customers and accurate order processing.
  • Help enter, maintain, and update customer contracts, coordinate deliveries with warehouse, answer sales calls and general inquiries.
  • Generate pre-bid Scopes and submittal packages and be able to provide post job closeout documents.
  • Calls on contractors as directed by the Director.
  • Provides technical assistance or information.
  • Maintains customer data files using CRM.
  • Other duties may be assigned
Sales Skills

  • Continually search for new customers using all available resources and leads.
  • Actively pursue and contact these prospective customers as a planned sales activity.
  • Make qualifying presentations to new prospects for the purpose of identifying customer needs, wants, problems and potential problems.
  • Qualify prospects and decide whether to pursue the prospect and/or what products or solutions to propose.
  • Understand the customers' organization, purchasing process, and identify key decision makers. Identify your sponsor or sponsors.
  • Utilize EMCOR strategic selling methodology to manage the contract sales process leading to favorable decisions and an order.
  • Actively pursue and follow this strategic sales plan for each prospect.
Minimum Qualifications:
  • Building automation and/or HVAC Controls Sales experience preferred.
  • Ability to interpret mechanical and electrical drawing.
  • Three to five years of relevant controls sales experience.
  • Extensive building systems knowledge.
  • Knowledgeable in Direct Digital Controls (DDC) control theory.
  • Bachelor's degree or equivalent combination of education and experience.
  • Demonstrated selling, problem solving, presentation, and negotiating skills.
  • Experience with HVAC not required as appropriate training will be provided.
  • Excellent oral and written communication skills.
  • Intermediate to advanced experience with Microsoft Suite to include Word, Excel, Outlook, Access, and PowerPoint.
  • Leadership in Energy & Environmental Design (LEED) professional certification and skill-set preferred.
  • Familiarity with Automated Logic's product line preferred.
Standards of Success
  • Attitude of Safety First
  • Work Ethic of loyalty, integrity, pride, perseverance, accountability, respect and teamwork
  • Strong detail orientation
  • Strong ambition and highly motivated to succeed
  • Desire to continuously improve
  • Represents company in a positive and professional manner
  • Maintains positive attitude and morale
  • Interacts effectively with all members of the organization and all outside associates
  • Thinks strategically and takes into account long-term implications of one's actions
  • Constantly analyzes for ways to improve individual and/or company performance.
  • Each employee has a responsibility for their own safety, the safety of their co-workers, and the community in which they are operating.
  • In the performance of duties and responsibilities, you are expected to observe all safety, health, and loss prevention rules, practices, and procedures, as well as specific instructions related to the safe and efficient performance of your work.
  • An effective and viable safety, health, and loss prevention program will be attained only when all employees are safety conscious and keenly aware, both mentally and physically, of the potential hazards of your environment.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

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