IT Business Analyst - Identity Management Systems
Indiana University

Job Info

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Department

VICE PRES INFORMATION TECHNLGY (UA-VPIT-IUBLA)

Department Information

At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

The Identity Management Systems (IMS) team leads university efforts in identity and access management. A highly collaborative and creative team, IMS develops solutions for such areas as authentication, user identity, authorization to systems, and securing data. IMS serves the community hosting numerous mission critical systems.

As a business analyst, you will join a team which values partnership, respect, engagement and helping one another. You will provide significant value to key systems and processes. This exciting opportunity involves collaborating with stakeholders, participating in the design process, writing user stories, performing quality assurance activities, and performing data analysis. You will become part of a talented team that creates innovative solutions that help to power Indiana University.

Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
  
• Dental insurance
  
• Health Savings Account with generous IU contribution
  
• Life insurance
  
• Base retirement plan contribution from IU
  
• Additional supplemental retirement plan options
  
• Tuition benefit for IU classes
  
• 10 paid holidays per year
  
• Generous Paid Time Off
  
• Paid Parental Leave
  

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Summary

General Responsibilities- Career Level

• Conducts experienced assessments to understand client business needs and strategic direction and identifies technology solutions to achieve goals; consults with IT staff and business users to identify, analyze, refine and document business requirements and processes and develop associated solutions.
• Facilitates and leads interviews, focus groups, and workshops to establish current and future business requirements; coordinates the communication between stakeholders and service owners in order to effectively implement solutions.
• Performs experienced business analyses, including construction of data models, business use cases, process flows and technical specifications for transition to IT solutions; establishes system requirements through functional and technical assessments of existing software.
• Provides stakeholders with necessary analysis documentation for buy-in, leadership decision, and implementation; conducts walk-throughs of recommended system functionality and prototypes with business users in small group or large group settings.
• Ensures uniform documentation presentation and content structure including, but not limited to, online documentation.
• Develops test plans and conducts system/integration testing; can test changes, enhancements, and new programs or functions to ensure they meet business needs.

General Responsibilities- Advanced Level

• Leads and conducts assessments to understand client business needs and strategic direction and identifies technology solutions to achieve goals; consults with IT staff and business users to identify, analyze, refine and document business requirements and processes and develop associated solutions.
• Leads and conducts interviews, focus groups, and workshops to establish current and future business requirements; coordinates the communication between stakeholders and service owners in order to effectively implement solutions.
• Provides advanced business analyses, including construction of data models, business use cases, process flows and technical specifications for transition to IT solutions; establishes system requirements through functional and technical assessments of existing software.
• Provides stakeholders with necessary analysis documentation for buy-in, leadership decision, and implementation; conducts walk-throughs of recommended system functionality and prototypes with business users in small group or large group settings.
• Leads system/integration testing efforts; tests changes, enhancements, and new programs or functions to ensure they meet business needs.
• Makes recommendations to improve, as well as implements, testing, quality assurance, and documentation protocols and procedures for business analysis services.
• Stays up-to-date on new industry standards, business analysis best practices, emerging technologies, and accessibility standards.
• Serves as project leader; often provides guidance to junior peers.

Qualifications

This position is posted at the Advanced Level but may be filled at the Career Level depending on the candidate's qualifications. Although they will be similar, the duties and responsibilities may differ if filled at the lower rank. Please see the qualifications for each level listed below.

Core Level

EDUCATION

Required

• Bachelor's degree preferably in analytic or computer related field

WORK EXPERIENCE

Required

• 2 years of business analysis experience working on complex problems and producing concrete, actionable solutions

Preferred

• Experience with agile teams

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Service-oriented and advanced skill in providing positive, friendly customer service

Advanced Level

EDUCATION

Required

• Bachelor's degree preferably in analytic or computer related field

WORK EXPERIENCE

Required

• 5 years of business analysis experience working on complex problems and producing concrete, actionable solutions

Preferred

• Experience with agile teams

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Service-oriented and advanced skill in providing positive, friendly customer service Possesses a high degree of initiative
• Ability to influence internal and/or external constituents

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

This position is eligible for remote work, subject to change based on university policy and business needs.

This position is open to any IU campus.

Job Classification

Career Level: Advanced

FLSA: Exempt

Job Function: Information Technology

Job Family: Business/Systems Analysis

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234

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