Bullhorn is looking for an IT Helpdesk Administrator to join our IT team.
Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn's cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 25% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people. Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we're consistently ranked as a great place to work for our strong culture and rewarding career opportunities.
Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.
Our in-office employees enjoy a casual, collaborative environment with weekly catered-in lunch and breakfast, and quarterly social events. While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.
Why this job is important:
At Bullhorn, we put the world to work. Our international recruitment and CRM software delivers best-of-breed technology solutions for the world's leading recruitment firms. With over 300,000 users, we work at a rapid pace to deliver an incredible customer experience. As a market leader we are seeking the best talent to continue building our world class team.
As an IT Helpdesk Administrator, you will work with the head of Bullhorn's internal IT Group to provide world class desktop and application support to 1,200+ users. You will troubleshoot multiple computer platforms (Windows, MacOS, and Smartphone). You will support multiple administrative and desktop related applications and users who work from home or travel.
A typical day might include:
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