Department:
Technology
Location:
Seattle, Washington
Location: Lumen Field - NFL Seattle Seahawks
The Field System Engineer ("FSE") is responsible for overseeing the proper performance of all information technology based applications and systems within the stadium/arena environment. The FSE also acts as a liaison between the Home Office Information Systems teams, vendors, partner IT contacts, and all other Levy Restaurants departments and personnel to ensure the systems at the location are functioning properly as required and technical assistance is provided for their locations and team members in a timely fashion.
The FSE will also be responsible for maintaining accountability of all the systems in production within their locations. An up-to-date list is to be maintained by the FSE with regards to POS counts, versions, server backup status, etc. In addition, the FSE will have to travel on occasion to other Levy locations to support major events, oversee deployment/installs or execute site surveys when requested by the operations team.
The FSE will report to the Director of Operations and Regional Information Technology Manager and will participate in regularly scheduled conference calls and/or meetings. It will be his/her responsibility to ensure that tickets for their respective region are closed in a timely manner (whether they relate to POS/field systems or not). The FSE will be responsible in keeping up with projects within his/her region and making sure that adequate (be it from Levy IT or the Vendors) support is available throughout the project. The FSE will keep up with administrative work such as documentation, time sheets, etc. on time.
Key Job Responsibilities
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