IT Support Analyst
Modis

Independence, Ohio

Posted in IT


This job has expired.

Job Info


Serves as front line contact point for Information Technologies (IT) customers as part of the IT Service Desk. Provides support to end users on a variety of inquiries and incidents. Identifies, researches, and resolves or routes software and hardware incidents. Responds to telephone calls, emails and personnel requests for technical support. Using a service management tool, documents, tracks and monitors incidents to ensure a timely resolution. The responsibilities for this position require a highly driven and self-disciplined person with excellent problem solving, strong customer service, interpersonal, oral and written skills. This is a remote position.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

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This job has expired.

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