IT Support Specialist
Nature of Work
Provide first-level support and direction to end userson a variety of issues including the setup, repair, maintenance, and upgrade ofhardware and software. Identifies, researches, and resolves technicalproblems. Provide network supportservices as directed.
EssentialDuties and Responsibilities
SupervisoryResponsibilities
This job has no supervisoryresponsibilities.
Qualifications
To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions.
Education
An Associate's orBachelor's degree in a related field or equivalent work experience.
Experience
Combinationof 4 years of education and/or work experience in I.T. field.
Scope
Responsible for own work only; somedirect or indirect control over expenses and revenue generation; may make somebudgetary recommendations; accountable for results of own work.
Guidelines
Utilizes judgment in selecting, interpretingand adapting guidelines. Applies learning to achieve answers in differingsituations. Make knowledgeable recommendations that may reflect originalthought.
PhysicalDemands
Physical demandsfor this position are moderate. Typically the employee may sit comfortably todo the work. However, there may be walking, standing, bending or lifting of moderately heavy (25-50pounds) items. The work may requirespecific but common physical characteristics and abilities such asabove-average agility and dexterity.
WorkEnvironment
The work environment involves everydayrisks or discomforts which require normal safety precautions typical of suchplaces as offices, meeting and training rooms, residences, commercial vehicles,or outdoors, e.g., use of safe work practices with office equipment, avoidanceof trips and falls and observance of fire regulations and traffic signals, etc.
MMC Corp and its subsidiary companies are an Equal OpportunityEmployer-EEO/AA/M/F/D/V/VEVRAA
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