Loan Specialist
Veterans United Home Loans

Job Info

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About you:

• Master Communicator: You possess exceptional written and interpersonal communication skills, effortlessly weaving persuasive narratives to engage clients.
  
• Champion of Integrity: Integrity isn't just a word to you; it's the cornerstone of every interaction, reflecting a deep-seated commitment to uplift and empower those around you.
  
• Embrace the Grind: You thrive in an environment that demands persistence and are undeterred by repetitive tasks, viewing them as opportunities to refine your sales acumen.
  
• Team Dynamo: Collaborative by nature, you revel in the camaraderie of teamwork, delighting in delivering top-tier support and services to your colleagues and clients alike.
  
• Self-Propelled Achiever: Driven by an inner fire, you set ambitious goals and stop at nothing to conquer them, continuously pushing the boundaries of your own success.
  
• Problem-Solving Maestro: Armed with quick wit and sharp instincts, you possess a knack for swiftly resolving issues, ensuring seamless operations in even the most tumultuous environments.
  
• Adaptable Dynamo: You excel in the dynamic whirlwind of a fast-paced environment, thriving on change and emerging stronger with every challenge.
  

As a Loan Specialist (formerly known as Assistant Loan Officer), you help veterans and service members understand the VA loan benefit and get them started with the process to obtain a loan. You will often serve as the first point of contact with borrowers. This role is an entry-level position into our company, where mortgage experience is a plus, but not a necessity. We are eager to teach you all the things you need to know to be successful.

We're always looking for individuals who are passionate about what they do and will deliver results with integrity, while enhancing the lives of those around them. In fact, those lines are right from our values.

Daytime Loan Specialists typically work during normal business hours, with some need for evenings and weekends.

Flex Loan Specialists have a schedule outside of normal business hours. They have the flexibility to set their own schedule. This is a full-time position; however, those hours can be worked anytime of their choosing; within the following guidelines:

• Anytime between 12PM-10PM Monday through Friday and anytime between 8AM-10PM Saturday and Sunday.
  
• Flex Loan Specialists are required to work 2 nights a week until 10PM.
  
• Flex Loan Specialists are required to work at least 32 weekend hours per month.
  

Job duties may include, but are not limited to:

• Educate borrowers on the loan process and product/service alternatives.
  
• Interview borrowers and obtain and/or verify information and documentation.
  
• Evaluate borrower credit for pre-approval or denial of loan applications.
  
• Make initial contact and respond promptly to customer inquiries to collect borrower financial and credit information.
  
• Process borrower credit information through online approval system.
  
• Inform borrowers on future loan documentation requests, including borrowers' income and asset information.
  
• Actively contribute to making the team and culture stronger by assisting with other duties as needed.
  
• Must be NMLS licensed or become licensed upon employment.
  

Learn more about us on Glassdoor and our career site at vu.com/careers

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

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