Mailroom Specialist
NEWMARK

Job Info

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JOB DESCRIPTION

About the role

Newmark is looking for two skilled Mailroom Services professionals in our client's San Jose office to undertake a variety of day-to-day mailroom and office-related tasks serving both sites in San Jose and Milpitas. Newmark is committed to cross-training our team members as we have an 'all hands on deck' team mentality. You may be asked to periodically cover the reception desk; travel to the Milpitas site (5-15 minute commute depending on traffic), help support large-scale office events and in general be a team player. You will be a key part in ensuring that our office operations run smoothly and our client-customers receive excellent service they remember!

RESPONSIBILITIES

About you

You enjoy interacting with people and can be engaging and professional in all situations. You are organized and detail-oriented with good communication skills. You pride yourself in your ability to adapt, always with a positive attitude. You are comfortable multitasking and carrying out your duties with accuracy and speed.

QUALIFICATIONS

Essential Responsibilities

• Managing inbound outbound packages, including international shipping
• General mailroom-related duties like resolving lost mail issues, generating shipping labels, maintaining mailroom stock supplies
• Coordinate freight shipments with client logistics team
• Opening and sending specialty mail to respective departments
• Respond to assigned helpdesk tickets assigned to mailroom services
• Troubleshoot jams and perform normal key operator preventative maintenance on machines
• Maintain records and logs of equipment usage, including recording accurate meter reads when required
• Work with various technologies in the mailroom and office services
• Participate in cross training and perform other duties assigned
• Basic print services delivered on time such as:
  • Light graphic design compliant with branding guidelines
  • Operate printing press, plotter, digital copiers and laminating equipment
  • Maintain device readiness while working with the external vendors

Qualifications

• High school diploma or equivalent
• At least 2 years working in a lively office environment, preferably in an administrative role supporting office operations
• Strong organization skills and the ability to manage multiple processes and priorities at the same time
• Highly skilled in communication and customer service skills
• Familiarity with postal and printing equipment and procedures
• Experience with Envoy software is a plus!
• Ability to lift and move packages weighing up to 25 pounds
• First Aid/CPR training a plus!
• A "No job is too small" mentality. This is a team effort!

About us

We're a fast-growing dynamic global corporate services team focused on doing things in new ways, acting in the best interests of our clients. Our regional account team work closely together, supporting one another to perform at our best. We pay a competitive salary and discretionary bonus. You will be eligible to participate in our various healthcare plans along with a generous amount of paid time off and have 24/7 access to our Employee Assistance Program (EAP).

Our client is "the sweet spot" for people who are passionate about products, making a mark, and having fun doing it. As a company, they are small and flexible enough for every person to take initiative and make things happen. But they are large enough in their brand and reach for those actions to have a global impact.

About Newmark

Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Newmark's company-owned offices, together with its business partners, operate from over 160 offices with approximately 6,200 professionals around the world. To learn more, visit nmrk.com or follow @newmark.

Note: The statements hereinare intended to describe the general natureand level of work beingperformed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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