Master Security Technician
Mobile Communications America

Job Info

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Mobile Communications America, Inc. (MCA), is seeking a Master Security Technician at our Olive Branch, MS location to support the growing Security division. The MCA Security division is a provider of integrated security management systems, life safety systems, and IT solutions and services.

Our services include a complete portfolio of professional services from planning, engineering, implementation, integration, to maintenance of state-of-the-art security systems for state, local, and federal governments, utility providers, hospitals, and industrial and commercial customers utilizing the latest technology.

Are you who we’re looking for? What makes a successful Security Technician at MCA?

• Service-first attitude
  
• Self-motivation
  
• Pride in one’s work
  
• Reliability
  

• Adaptability
  
• Trustworthiness
  
• Resourcefulness
  
• Excellent communication
  
• Contributing team member
  

Your role on the MCA Team

As a Master Security Technician, you will be a trusted technical advisor and promote a safe, efficient, and productive workplace.

MCA Security Technicians have the passion and drive to troubleshoot and fix a variety of issues while providing an excellent customer experience. Going above and beyond to find solutions for our customers is a fundamental part of our Service-First DNA.

What you will be doing:

• Lead on site installations, and serve as foreman of an installation team, to include; the installation and servicing of CCTV, access control systems, intrusion detection, communications, and many other low voltage systems.
  

• Train / mentor others within the team.
  
• Diagnose and troubleshoot advanced system issues.
  
• Serve as main customer interface and ensure an informative and well-organized training for the customer.
  
• Maintains awareness of new and emerging technologies and the potential application on client engagements.
  
• Manage trades and subcontractors assigned to projects.
  

What you’ll bring to the team

To qualify, you’ll need:

• 5+ years of experience in Physical Security, or related experience.
  
• Knowledge of general and electrical construction practices, ability to read wiring schematics, riser diagrams, port charts, blueprints and technical manuals.
  
• Advanced knowledge of Intrusion Detection Systems, Access Control, CCTV, and other security systems such as entry systems.
  

• Leadership and project management skills, able to oversee full install of more than one system across multiple platforms.
  
• Experienced in diagnosing and troubleshooting various enterprise level systems.
  
• Effective team leader and able to collaborate cross-functionally.
  
• Ability to obtain appropriate licensure.
  
• Strong written and oral communication skills.
  

• Ability to perform physical tasks like walking, standing, driving, lifting up to 50lbs, and ascending / descending ladders and stairs with little to no limitation.
  
• A valid driver’s license.
  
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
  

Exceptional candidates have:

• A two-year degree in Electronics, IT, or applicable subject.
  

• Proficient with enterprise-level security systems – installing, programming, and troubleshooting.
  
• Training / certifications associated with manufacturer’s security systems and networks.
  
• OSHA 10 / 30 certification.
  

Who We Are

Mobile Communications America, Inc. (MCA) is one of the largest and most trusted Motorola partners offering wireless communication and security solutions that enhance the safety, security, and efficiency of workplaces across the nation.  

Our customers trust us to provide a portfolio of turn-key systems, products, and services —including two-way radio, vehicle uplift, video and access control, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless communications.

Our more than 40,000 customers span industries such as public safety, commercial, education, healthcare, utilities, and government. With more than 900 employees and almost 75 locations throughout 11 states, we are there when our customers need us most.

What We Believe

When you join our team, you join the MCA family! We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety.  We take our work and our customers seriously and believe that our best work can also be fun.

A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.

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