Network Services Analyst III
South Texas College

Job Info

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Network Services Analyst III

Location: Pecan
FLSA: Exempt
Min Salary: $68,582.00
Salary Range*:
Temporary End Date (if applicable):
Close Date: 4/10/2024

General Statement of Job:
The Network Services Analyst III is responsible for the College's network infrastructure support and maintenance. The Network Services Analyst III organizes, schedules, and directs the activities of a team assigned to specific technology projects and handles a variety of complex networking and telecommunication tasks.

Specific Duties and Responsibilities:

1. Manages, indirectly supervises, and provides technical leadership to network services specialists and network services analysts.
2. Manages projects, prioritizes and delegates implementation and production tasks to network team members; monitors and reviews their work.
3. Ensures local area network (LAN) and wide area network (WAN) services through multiple campuses including installation, maintenance, repairs, and monitoring of network servers, routers, and switches.
4. Oversees and maintains up to date data and voice network services including installations, repairs, and routine maintenance work of related equipment such as VoIP phones and wireless access points.
5. Recommends network related solutions.
6. Manages a 24×7 network infrastructure in collaboration with the Information Technology department.
7. Responsible for providing a continuation of service delivery and continuous point of contact for service users and staff alike outside of normal office working hours.
8. Ensures business continuity and disaster recovery process and procedure of network management servers and network equipment configurations.
9. Serves as primary liaison with Internet and Point-to-Point service providers and network consultants for contract negotiations; ensures that high level of service is provided by vendors and consultants as specified in SOWs, and that maintenance and licensing is up to date.
10. Ensures that all network implementations as well as the network infrastructure and topography are properly documented according to departmental procedures, best practices, and comply with infrastructure and security guidelines.
11. Keeps abreast of trends and developments in networking systems, communications and security.
12. Must have access to a remote working site that is safe and free from interruptions, and equipment and a reliable Internet connection sufficient to perform job duties remotely as required.
13. Travels throughout the college district, as needed.
14. Performs other duties as assigned.

Required Education and Experience:

1. Bachelor’s Degree in Computer Maintenance, Networking, or Information Technology related field is required.
2. At least four (4) years of work experience in networking required.

Checks, Certificates, Licenses, and Registrations:

1. Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy.
2. In addition, subject to a federal background check.
3. Must have or qualify for a valid Texas driver’s license and proof of liability insurance.
4. Current Cisco Certified Network Associate (CCNA) certification required or must be obtained within 12 months of hire.

Annual Security Report and Non-Discrimination Statements:
Notice of Non-Discrimination


For additional information and to apply, visit https://stcjobs.peopleadmin.com/postings/21014







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