Nursing Director
Brigham & Women's Physicians Organization(BWPO)

Job Info

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We are actively recruiting for a Nurse Director to join our team at our South Shore Endoscopy Center in Braintree, Massachusetts. We are looking for team members who embody a commitment to high quality patient care standards, a commitment to collaboration and teamwork, and a dedication to putting every patient first, every day.

Brigham and Women's Harbor Medical Associates is part of the Brigham and Women's Physicians Organization and is a multispecialty, primary care practice with more than 65 physicians in our several offices on the South Shore.

You will find our practice culture stimulating and exciting. We value all our employees and offer extensive benefits. We are affiliated with Brigham and Women's Hospital, Dana-Farber/Brigham and Women's Cancer Center and South Shore Hospital.

The Nurse Director is the nursing leader with administrative, fiscal, and personnel accountability in the Endoscopy Center. As the clinical leader, the Nursing Director is responsible for establishing and maintaining the standards of nursing care and practice, including practices set by the appropriate regulatory agencies (e.g. DPH, BORM, and AAAHC) while also creating and maintaining a therapeutic, healing, patient- and family- centered care environment.. The Nurse Director establishes, develops, manages and maintains collaborative relationships with nursing staff and all roles and departments vital to foster optimal patient outcomes and a professional practice environment. They partner with leadership to set mutual goals that advance teamwork, interdisciplinary learning, just culture and the environment of care.

I. Scholarship

In this role the Nurse Director supports the professional growth of nursing staff, technical and medical assistant development while assuring the adherence to evidence-informed practice and standards for nursing care. They conduct assessments of staff learning needs and assures programs and projects are in place to address them, including collaboration with clinical educators and encourages opportunities for staff to precept and guide others.

Professional Development

The Nurse Director participates in their own professional development by conducting ongoing self-performance appraisals, seeking feedback from their colleagues, sharing strengths and areas to be developed with their director and colleagues, maintaining clinical and managerial expertise through evidence-based practice, participating in service and department-wide developmental initiatives, and demonstrating a commitment to life-long learning through participation in professional organizations.
II. Leadership

Serves as a clinical leader/coach/mentor to staff.

• Promotes staff participation in annual goal setting.
• Serves as a leader in accordance with the standards of nursing, including adherence to the nursing code of ethics.
• Assures appropriate personnel to meet the needs of the patient population.
• Leads by designing and implementing staffing patterns responsive to a dynamic care environment.
• Interviews, hires and oversees the orientation of new employees.
• Provided ongoing formal and informal feedback regarding performance to staff members.
• Delegates authority and/or responsibility to others as appropriate while maintaining 24x7 accountability.
• Demonstrates consistent leadership in the maintenance of a fair and just culture.
• Assures staff participation in local-based decision making, committees and initiatives.

Recognition

• Provides ongoing formal and informal feedback and opportunities for staff to develop personal career goals and professional development.
• Encourages and recommends staff participation in unit-based decision making, organizational committees and initiatives.

III. Relationship Based Care

• Creates an environment that celebrates the professional growth of staff.
• Creates and maintains a caring, therapeutic, healing, patient- and family-centered care environment.
• Assures the presence of interventions to promote/assure a patient and family centered healing environment.
• Assures appropriate staffing plan to meet patient care needs on a continuous basis
• Promotes an inclusive environment supportive of a patient- and family- centered care for a diverse community.

IV. Outcome Focused Measures

• Serves as a clinical leader, committed to excellence in nursing care and positive patient outcomes.
• Accountable for contributions to planning, implementing and evaluating the Department of Nursing and BORM Quality Plan, inclusive of care sensitive indicators and patient satisfaction metrics.
• Actively participates in Brigham Health's quality improvement programs, assuring clear articulation of the quality agenda by employees.
• Develops local-based quality agenda using performance improvement methodologies in collaboration with department and hospital-based quality leaders assuring an environment of continuous quality improvement, improved patient and systems' outcomes.
• Translates quality improvement findings into daily operations and strategic planning for the clinical area.
• Communicates and translates outcomes to staff and interdisciplinary colleagues, assuring staff's active participation in addressing quality improvement opportunities.
• Serves as a resource on clinical matters to assure an environment that promotes the desired patient outcomes.
• Assures all staff members are in compliance with regulatory standards. [For example, required licensure, orientation, ongoing education and annual competencies and screenings for ongoing employment].
• Provides leadership in developing quality-driven and cost-effective plans to deliver patient care, including participation in strategic planning as requested by clinical director.
• Assures the accurate attainment and review of data (complexity, volume, acuity, etc) in relation to staffing effectiveness
• Develops and participates in creating systems to monitor the patient care environment, knowledgeable about and mindful of relevant regulatory compliance.

VI. True Collaboration

The Nurse Director role contributes to the nursing staff by seeking out and providing peer consultation and collaboration. They also contribute to strategy, practice and policy decisions for the Center while demonstrating leadership in interdisciplinary collaboration, including participation in the development, implementation and evaluation of joint protocols for patient care. For recruiting and employee relations, this position collaborates in department-wide recruitment and retention strategies and initiatives while also working collaboratively with Human Resources and leadership regarding staff management.

This role also establishes and maintains open communications with managers within the organization and Brigham Health and also manages patient flow while ensuring collaboration with other patient care areas.

VII. Fiscal Responsiveness

• Accountable to seek vital information, including active engagement of staff, to establish trends to determine appropriate personnel and supply budgets.
• Manages to budget and articulates any short or long-term variances.
• Collaborates with Associate Chief Nurse to be fiscally responsive, i.e. managing volume and acuity to hours per workload index (HPWI).
• Develops schedules/ staffing plans that meet patient care needs on a continuous basis.
• Collaborates with nurse leaders and other departments to assure adequate supplies, operational, capital resources are available to staff caring for patients.

Qualifications

• Current nursing licensure in the Commonwealth of Massachusetts.
• MSN (or) DNP (or) PhD, (or) a BSN with a master's degree in a related field, required; appropriate level of experience may be considered in lieu of MSN degree.
• Minimum of 5 years of nursing experience.
• Minimum of 3-5 years' experience in nursing administration within an academic medical center and/or community-based ambulatory endoscopy center setting
• Minimum of 2 years of gastrointestinal (GI) experience; direct clinical experience in endoscopy preferred.
• Previous leadership experience with demonstrated management ability is preferred.
• Current certification in specialty area or administration is highly encouraged.

• Demonstrated clinical competence in nursing practice.
• Analytical abilities to organize, supervise and to evaluate the work of others; to develop and to administer policies, procedures, budgets, and utilize nursing practice concepts.
• Interpersonal skills to provide leadership to staff, and to interact with patients, visitors, physicians, areas within the organization and hospital departments.
• Management and leadership skills to be effective with multiple levels of staff.
• Proficient in computer systems including but not limited to: EPIC, Provation, and Microsoft Office suite. Prior experience is preferred.

Supervisory Responsibilities: Responsible for the direct supervision of the registered nurses, technical, and support staff personal at the Center.

Accountability: Reports toMedical Director of the Center and Executive Director of the organization.

Working Conditions: Works in a variety of patient care environments where there is potential exposure to communicable disease, and hazardous materials. Works directly in a fast-paced, 3-4 procedure room ambulatory endoscopy center performing a high volume of procedures daily.

ADDENDUM

Specific requirements that pertain to the South Shore Endoscopy Center (SSEC)

Principle Duties and Responsibilities:

• Works in a full time (anticipated full business days and minimum of 40 hours per week) capacity to lead the South Shore Endoscopy Center (SSEC) in partnership with administrative, medical director leadership, and Executive leadership of the organization
• Is responsible for the Center's quality assurance/improvement programs, and patient care performance such as: policy and procedure development, staff orientation and management, proficiency of nursing practice in all essential areas, patient flow and efficiency of cases, remediation of adverse events, and ensures the smooth daily running of the Center to support high quality patient care and patient experience.
• Works with the regulatory agencies (e.g. DPH, BORM, AAAHC) on all matters including but not limited to: accreditation, reporting of adverse events, quality outcome reporting to meet all required standards.
• Partners with the administrative leadership on efficient and effective scheduling and patient communication pre and post procedure for patients.
• Coordinates the recruitment, hiring, orientation, and ongoing training and evaluation of all staff in the Center; solicits feedback with the medical director.
• Handles daily staffing including time off approvals based upon clinical practice guidelines; allocates resources based on census and acuity.
• Serves as a liaison for patient/family concerns regarding the care provided at the Center.
• Functions as a clinical team member to cover the required clinical roles as needed to support patient care.
• Supports ongoing professional development for the team at the Center.
• Participates in planning of the annual operating budgets (including volume, revenue, FTEs and other expenses), variance reporting, and other key financial indicators for the management of the Center.
• Utilizes data systems to evaluate key process and outcome indicators for procedures taking place at the Center.
• Provides leadership and ownership of the Center's AAAHC accreditation process to ensure high quality standards are being met and reported to the regulators in a timely and consistent manner; directs the re-certification processes and site visits.
• Leads and/or participates in all required meetings to support the smooth running and accountability of patient care.
• Works collaboratively with co-workers and fosters teamwork at all levels within the Center.
• Evaluates and implements innovative opportunities to improve the quality, safety, and patient/provider/staff experience.
• Other duties as assigned

EEO Statement
Brigham and Women's Physicians Organization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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