Office Specialist
State of Nebraska

Job Info

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Description
The State of Nebraska, Department of Health and Human Services is seeking an Office Specialist for the Division of Medicaid & Long-Term Care. This position assists with clerical duties, compiles and checks documents, records, and reports to confirm accuracy and completeness, monitors the status of information, processes requests or transactions, and provides the supervisor or other employees with information for making decisions for the Division of Medicaid & Long-Term Care.

Are you a dynamic individual with excellent customer service skills, have an attention to detail, and a desire to help others. If so, WE NEED YOU!

You have the passion, we have the opportunities - let's make a difference for Nebraskans!

What we can offer you:
• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• Children of State Teammate Tuition Reimbursement Program
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits
• Opportunity to be part of a caring organization

Location: NSOB - Lincoln

Schedule: Monday - Friday, 8 AM - 5 PM

"The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics."
Examples of Work
Every individual within DHHS makes an impact!

Under general supervision, positions at this level perform a variety of detailed, time-consuming technical support activities to assist a section, unit, or immediate supervisor (usually mid-level or professional) with detailed portions of program, technical, or administrative operations or perform moderately complex clerical/secretarial support of a generalized or specialized nature.

Duties are performed in accord with clear, applicable guidelines, relative to the employing agency's program-administrative functions:

-Apply knowledge of standardized rules, policies, procedures, guidelines, or practices to plan and carry out tasks and problems.

-Assignments that involve related steps, processes, and methods which require selection from a limited number of options/choices.

-Judgment is applied in locating, selecting, and applying these directives to specific cases, but there is limited latitude for the use of initiative and discretion in resolving issues.

-Assuring procedures are followed correctly and work is completed timely.

-Interact with others within the agency who perform different functions and kinds of work or with those outside the agency to provide information or to conduct customer service functions.

-Perform some basic office support activities

-May serve as a mentor or guide the work of positions in a lower level.
Qualifications / Requirements
MINIMUM QUALIFICATIONS: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
OR
Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

PREFERRED: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
Knowledge, Skills and Abilities
Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.

Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

This job has expired.