Operations Associate - CHICAGO, IL
Egg Strategy

Job Info

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COMPANY BACKGROUND

Egg Strategy is a well established, global marketing consultancy serving primarily Fortune 500 Companies around the word across a range of CPG, Lifestyle and Health/Pharma categories. We have rapidly growing offices in Chicago, Denver, and New York City.

Over the past decade, we have brought our clients strong connections to the pulse of everyday life with a passion for understanding how people connect with brands today. On that foundation, our team of research experts, strategists and innovators collaborate with forward-thinking clients to transform human insights into powerful brand and company growth.

OPERATIONS ASSOCIATE ROLE

Eggs Strategy's Operations team is the hub of all Egg business and potential business. As an Operations Associate, you will support the Operations Team with tracking and updating the details of all of Egg Strategy's live projects and active new business leads across our three offices (Chicago, Denver, and New York). This role requires effective time management, clear communication, and the ability to multi-task while thoroughly thinking things through before acting. You will need to remain focused on maintaining high levels of organization within established processes and procedures to support internal teams and support in implementation of interdepartmental initiatives.

Key Characteristics/Traits:

• A strong work ethic driven by the desire to be a consummate team player, recognizing their success comes from helping those around them to succeed
• An innate curiosity for understanding not just the "what', but also the "why" with everything they do, utilizing that context to not just deliver but over deliver on expectations
• A passion for driving, evolving, and creating processes that help improve the efficiency and effectiveness of the overall Egg team
• A high attention to detail and ability to effectively multi-task in a fast-paced, dynamic environment

Requirements / Desired Experience:

• 1+ year of related experience in a role that required a high attention to detail, developing processes, and ability to multi-task
• Proven ability to communicate effectively
• Bachelors degree in a related field
• Must live in either the Denver, CO or Chicago, IL area (or be willing to relocate to either location at own expense prior to start date)

ROLES & RESPONSIBILTIES

Egg Project-Related (Live Projects / Active Opportunities):

• Manage new project kickoff communication, setup on cloud file storage system, as well as archiving project and other documentation
• Manage project teams' 360 review plan creation, as well as project close out communication
• Track and proofread project billing details and documents (Estimates, POs, Change Orders) confirming correct storage of project files
• Assist accounting team with file management
• For both quantitative and qualitative research projects, train to learn the fundamentals of project pricing, scoping, and bidding

Longitudinal Egg Systems / Processes:

• Learn and understand fundamentals of NetSuite (Operations and Accounting platform) and how it integrates with the business as a whole. Maintain and continuously update information in the system once fully onboarded
• Act as note taker during Ops and other team calls
• Keep team tasks up to date with detailed information and notes
• Familiarize with and learn Egg processes to help identify and suggest ways to increase efficiency and make improvements

Egg Team & Office Presence:

• Ask for assistance when needed; not afraid to ask questions of other Eggs to further learning
• Offer a helping hand whenever possible, as a way of learning what Egg does and how project teams work

Egg Inter-Departmental Interplay:

• Send documents for e-signature via HelloSign (NDAs, SOWs, Change Orders, etc.) and ensure proper filing of documents
• As appropriate, draft internal emails for Eggs to update tracking requests, including follow up on estimates, proposals, etc.
• Field and forward website inquiries as appropriate

APPLICATION DETAILS

Please apply online with your resume and cover letter. Candidates selected to interview will be invited to complete a brief one-way video interview.

We're looking forward to learning more about you!

Egg Strategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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