Operations Processor III- ACH
Eastern Bank

Job Info

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• Set up and maintain all Business customers on the Online Banking Platform for both Corporate and Small Business Banking customers. Systems and application knowledge include RSA Tokens, RDC, ACH Positive Pay, Advance Clearing, ACH Tracker, Easylink for EDI Reports, Lockbox maintenance.
• To process customer error resolutions to comply with Reg-E and ACH Rules governed by NACHA. Provide provisional credit to customer within 10 calendar days of the customer report date. Provide final credit to customer within 45 calendar days of the customer report date. Return items via the Fed ACH system, send customer letters throughout the investigation process and complete daily task list of claims on due dates.
• Identify all Resolved and Unresolved ACH returns by debiting or crediting the related customers account using the Fed account
• To review the daily Optima DNE report, BIC Report, H Status, Mailed Government Reclamation, Auto Reclamation and take appropriate action to minimize potential loss to the bank due to federal reclamation claims
• To review OFAC Suspects appearing on the OFAC Suspect page daily. Action to be taken will be determined on if the suspect is a true OFAC hit or not.
• Expected to cross-train in other areas within ETS to act as a back-up as needed.

This job has expired.