Patient Access Representative, Centralized Scheduling and Pre-Registration, FT Days
Holy Cross

Job Info

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Employment Type:
Full time
Shift:
Day Shift

Description:

Job Description

This position is a call center to schedule patients for procedures in the hospital, the Ambulatory Care Centers and the Women's Center. It is physically located in the office at the Wells Fargo Building, 8th floor.

Hours of operation: Monday-Friday, 8 am - 6 pm

8-hour shifts during hours of operation; typically scheduled: 8 am - 4:30 pm or 9 am - 6:00 pm

*Demonstrates proficiency in both patient and resource scheduling.

* Performs all aspects of patient scheduling including patient preps, sequencing of tests and special requirements. * Exhibits strong medical terminology skills.

* Provides patient and physician office staff with pertinent scheduling information regarding directions, preps, procedures or test requirements.

* Provides accurate daily schedules on a timely basis. Prepares patient packets for the next day.

* Obtains accurate pre-registration information, demographic and insurance authorizations prior to patient's arrival.

MINIMUM QUALIFICATIONS:

* High school diploma or equivalent required.

* Knowledge of Call Center phone systems and registration/insurance verification is preferred.

* Requires working knowledge of medical terminology. Must demonstrate advanced computer skills and experience with computerized scheduling system.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

This job has expired.