EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and government sectors.
Job Title: Plumbing Service Manager
EMCOR Facilities Services is seeking a Plumbing Service Manager in the Chesapeake VA area. We will consider candidates working from other locations.
Under general supervision of Facilities Manager, provides technical plumbing support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on plumbing-related work orders. Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Facilitate all AP, billing and service provider escalations/issues for designated customer.
Essential Duties & Responsibilities:
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