Facilitate consult conversion by assisting the patient in developing an acceptable financial plan
Accountable for team retention goals, team development, and mentorship
Manage alignment of daily clinic performance objectives toward corporate KPIs
Provide frequent feedback to guide employees toward optimal team performance, handle disciplinary action, and deliver staff annual performance reviews
Collaborate with various departments & support functions to facilitate clinic operations
Execute daily operations, including (but not limited to): staffing planning, staff time management, templating clinic schedule, supply management, pre-authorization, chart prep, manage medical record requests; responsible for patient financial collections, oversee daily close review
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time without notice.
Local travel will be required between clinics occasionally.
Relationship orientation, leadership by example, someone that others aspire to emulate
Bias to ensuring compliance but observant about the causes of deviations
Demonstrate a high standard of business ethics and integrity
Create a culture of openness and accessibility in the clinic
Comfortable in a customer-facing capacity that involves influencing a sale
Mature, professional approach to the business and to colleagues
Bias to action, likes a challenge
Willing to “do what it takes”
Strong leadership skills
Ability to prioritize workload, manage time efficiently and meet set deadlines
Effective written and verbal communication, interpersonal, and organizational skills
Proficiency in MS Office Suite is required; proficiency in EMR, Salesforce is preferred
Associates degree required
Bachelors degree preferred, preferably in the healthcare field
3 years direct management experience in a retail medicine or clinical healthcare setting required
Fluency in medical office operations required (e g scheduling, billing, data entry, insurance coding, charge entry, collections, maintenance of medical records, handling elevated patient complaints)
3 years sales experience in a related field such as medi-spa, lasik/eye-care, hair restoration, dental implants, orthodontics, dermatologist or chiropractic companies strongly preferred
3 years sales and business development experience strongly preferred
Knowledge of medical software, scheduling, insurance processing and collections preferred
According to the US Bureau of Labor Statistics (BLS), employment in healthcare occupations is projected to grow 15 percent from 2019 to 2029, much faster than the average for all occupations, adding about 2.4 million new jobs. Healthcare occupations are projected to add more jobs than any of the other occupational groups. This projected growth is mainly due to an aging population, leading to greater demand for healthcare services.
Employment of registered nurses is projected to grow 7 percent from 2019 to 2029, faster than the average for all occupations. Growth will occur for a number of reasons, including an increased emphasis on preventive care; increasing rates of chronic conditions, such as diabetes and obesity; and demand for healthcare services from the baby-boom population, as this group leads longer and more active lives.
According to BLS, the median annual wage for healthcare practitioners and technical occupations (such as registered nurses, physicians and surgeons, and dental hygienists) was $69,870 in May 2020, which was higher than the median annual wage for all occupations in the economy of $41,950.
Healthcare support occupations (such as home health aides, occupational therapy assistants, and medical transcriptionists) had a median annual wage of $29,960 in May 2020, lower than the median annual wage for all occupations in the economy.
The median annual wage for registered nurses was $75,330 in May 2020.
Here are some occupations within Medical and Nursing:
Clinical Laboratory Technologists and Technicians
Diagnostic Medical Sonographers and Cardiovascular Technologists and Technicians, Including Vascular Technologists
Dietitians and Nutritionists
Licensed Practical and Licensed Vocational Nurses
Nurse Anesthetists, Nurse Midwives, and Nurse Practitioners