Job Description
Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused - on our mission, on our people, and on our future. It's always a GOOD day in SoCal!
Primary Responsibility / Summary
Performs a variety of administrative and program specific tasks to support the assigned department/program needs within the Workforce & Career Development (WCD) division.
Essential Duties & Responsibilities
1. Coordinates and maintains comprehensive calendaring, scheduling, and timekeeping for assigned program staff and participants.
2. Sets up and supports meetings by providing appropriate collateral and services.
3. Coordinates and processes the intake and distribution of information on new clients referred to the organization; logs incoming referral packs, requests additional information from referral sources and distributes completed packets to the appropriate program staff.
4. Inputs client information into data systems, including but not limited to Cal-Jobs, Dayforce, Launch Pad, Performance Management Tracking, etc.
5. Produces correspondence and reports and reconciles time records.
6. Maintains upkeep of client files.
7. Orders requested office supplies and manages total supply costs and inventory according to guidelines.
8. Provides customer service to varied levels of employees and external stakeholders and elevates issues as appropriate.
9. Maintains confidentiality of sensitive and proprietary information.
10. Provides administrative/reception coverage as required.
11. Other duties and special projects as assigned.
Education & Experience
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