Program Coordinator (Student Services Professional II)
Job No: 523626
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Summary
The Office of the Vice President for Division of Student Affairs and Campus Diversity is responsible for the coordination and development of student services at San Diego State University including, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Compact for Success; Counseling and Psychological Services; Educational Opportunity Program and Ethnic Affairs; Financial Aid and Scholarships; New Student and Parent Programs; Office of the Ombudsman; Residential Education; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Test Office; Resource Management; Well Being and Health Promotion; SDSU Identity Centers and the Center for Inclusive Excellence; Central Office Leadership; Cultural Centers; Faculty & Staff Affairs; Regional and Transborder Affairs and Veterans Affairs.
The Associate Vice President for Student Affairs reports to the Vice President Student Affairs and Campus Diversity serves as one of the executive officers in the Division. The Associate Vice President is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The incumbent represents the interests of the Division on a day-to-day basis at the sub-Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President is also responsible for the quality of the campus social, cultural and educational environment and the student services that enhance the University's academic programs and the intellectual and personal development of students on the San Diego State University campus.
The Office of Financial Aid and Scholarships (OFAS) supports students attending SDSU at all of the university's campuses - San Diego, Imperial Valley, and Global Campus. OFAS determines student eligibility for federal, state, and institutional financial aid funds and private/institutional scholarship funds according to applicable statutes, regulations, and requirements, and coordinates the administration of these funds with numerous external sources. The responsibilities are carried out by a highly trained staff using an innovative, state-of-the-art data processing system and an efficient and effective organizational structure. The Office's broad range of responsibilities includes awarding over $250 million of financial aid and scholarship funds coordinated and administered by the university, counseling students and parents about availability and eligibility criteria for all aid programs, coordinating reporting responsibilities with all funding sources, and managing aid delivery in a timely and accurate manner.
The management team (the Director, two Associate Directors, and two Assistant Directors) oversees all functions of the office, in consultation with the Vice President and Associate Vice President for Student Affairs and Campus Diversity Administration determines policy, approves procedures, manages the financial aid and scholarship funds and operating budget, collaborates with other university personnel, and provides a progressive and dynamic environment for staff to accomplish specified objectives. The financial aid and scholarship counseling and program administration staff (comprised of Student Services Professionals I,II, and III) counsels students and parents in-person and by telephone, administers assigned aid programs, scholarships and office functions, maintains applicant and award information in the financial aid and scholarship databases, retaining paper records only where required, evaluates all aspects of a student's eligibility including the exercise of professional judgment, and verifies initial and continued eligibility for various aid programs.
The Program Coordinator oversees all operational aspects of assigned financial aid program(s). The program assignment is based on the experience and skills of the individual and the needs of the Office of Financial Aid and Scholarships. This position will support the financial aid needs of students at the San Diego, Imperial Valley, and Global Campuses.
Develops and interprets policy and procedure in consultation with management, and advises staff, other program coordinators, students, and the public.
When working with federal, state, and local agencies, departments within the university system, and community organizations, a considerable degree of tact and persuasiveness is required to achieve the desired results of understanding and/or cooperation.
For more information regarding the Office of Financial Aid & Scholarships department click here.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
Education and Experience
Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Specialized Skills
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