Property Manager
American Homes 4 Rent

Job Info

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American Homes 4 Rent

As one of the country's fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (NYSE: AMH) is currently looking for qualified candidates. With a culture of unprecedented growth, quality, and innovative collaboration, we are seeking personalities to complement our attributes.

The Property Manager is responsible for the day-to-day operations of their assigned residential property portfolio of approximately 1000 single-family homes. This role has overall accountability of resident relations within their portfolio to include ensuring a superior resident experience, resolving customer service issues, executing organizational collection practices, optimizing resident retention and processing move-out documentation.

Responsibilities:

• Overall accountability of resident relations for assigned portfolio. Delivers timely, professional, and applicable responses to resident inquiries and strives to resolve issues expeditiously. Works with departmental partners, as needed to reach resolution.
• Maximizes retention rate through lease renewals while increasing rental rates from year to year. Executes new leases and lease renewals within the market.
• Conducts move-out reconciliation; checks for damages; determines what portion of the security deposit will be returned to the tenant in accordance with state laws.
• Drives collection strategy in assigned portfolio with a goal of minimizing evictions and reducing delinquency.
• Drives the profitability of the portfolio assigned through rental growth, lease renewal and expense mitigation of both repair and maintenance and turn costs.
• Local representative for eviction hearings or otherwise breaches the terms of a lease; ensures all properties are within HOA compliance.

Requirements:

• High School Diploma / GED required.
• Bachelor's degree in Real Estate, Finance, Business Management, or a related field preferred.
• Minimum of three (3) years of directly related experience in an operational or related role preferred. It is preferred if the experience is the following areas/industries: Property Operations, Real Estate, or Property Management.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.
• Real Estate or Property Management License required per State regulations.
• Valid driver's license required.
• Experience with property management software a plus.
• Excellent verbal and written communication skills.
• Strong tenant relationship management and negotiation skills.
• Must be able to meet multiple deadlines.
• Must be able to implement process improvement changes.
• Must be able to work in a team environment.
• Must be able to pay close attention to details.
• Must be able to operate a motor vehicle.
• Must be able to lift/carry:
  • 20 pounds to waist height
  • 10 pounds to shoulder height
  • 5 pounds above the head

Work where you feel right at home -

If you are a versatile professional who values culture, a concerted environment, and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon!

Related Keywords:

Property management, property operations, community manager, finance, business management, real estate license, residential property, HOA, homeowner association, liaison, real estate jobs, #LI-MA1

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