Quality Services Engineer - Polyiso
Carlisle Construction Materials

Job Info

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This position is responsible for the execution and assessment of Manufacturing Excellence and Quality Systems within Carlisle Construction Materials. This position will communicate with the factories to ensure that the Integrated Management System (IMS) is functioning in accordance with ISO 9001 and other ISO management systems by developing strong relationships and influencing plant leadership.

Duties and Responsibilities:

* Ensures compliance and monitors & advises on the performance of the management system and product data and report on performance, measuring against set indicators including customer defects, FPY, Scrap.
* Ensures that procedures are properly understood and followed in accordance with the IMS.
* Determines need for inspections and testing using statistical methods.
* Ensures that Carlisle's products and services are fit for purpose and meets both external and internal requirements, compared with customer requirements, including legal, environmental, and quality compliance.
* Drives to root cause and corrective action via formal PDCA methodology and A3 problem solving tools.
* Conducts internal audits.
* Reviews plants conformance with norms and ensures periodic review with plant leadership.
* Coordinates with Operations and leadership on response to field complaints making use of current or enhanced field complaint system.
* Analyzes processing and product parameters to enable production at consistent high-quality levels.
* Prepares routine status reports with regards to essential duties.
* Develops relationships with stakeholders to understand and assess needs to drive quality performance at the plant and coordinate with other departments.

Required Knowledge / Skills / Abilities:

* Effective written and verbal communication skills.
* Interpersonal skills.
* Mathematical and analytical skills.
* Strong decision making and problem-solving skills.
* Familiarity with company products.
* Knowledge of basic quality systems and philosophy.
* Knowledge of computer operations.
* Knowledge of research and development priorities.
* Knowledge of six sigma methodology/TQM/Continuous improvement/SQC.
* Knowledge of lean manufacturing methodology.
* Understanding of quality metrics

* Cost of Non-Quality
* Customer Complaint Defects Analysis
* Scrap
* Yield
* Deviations
* Supplier Quality
* Audits

Education and Experience:

* Bachelor's degree in Engineering, Mathematics, Statistics or related field.
* Two years of rubber/plastic process engineering experience OR two years of quality assurance experience in roofing systems preferred.
* Experience in a technical role within the manufacturing industry required.
* Experience in an ISO 9001 Quality Management System environment is preferred.
* Project Management skills preferred.

Working Conditions:

* Office environment.
* Some visits to factory.
* Monday - Friday, 8:00 am - 5:00 pm. Some work/travel outside of normal working hours will be required.

Travel Requirement:

* Some travel is required.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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