The McAuleyis West Hartford's only Life Plan Community, promoting and fostering an independent lifestyle within a life care setting. Both Saint Mary Home and The McAuley offer a wide variety of cultural, educational, social and spiritual programs and activities to capture diverse interests and needs.
Everyone who chooses the McAuley continues the lifestyle they ledbeforehand. Residents who have lived in this region remain involved in the Greater Hartford area that they have long called home. For those residents who are new to West Hartford, they find The McAuley to be the perfect locale - situated in a livelycommunity with plenty to do, see, and experience, both on campus and off.
To perform a variety of receptionist functions for The McAuley as well as responding to in-house emergency calls.
Demonstrates, promotes and integrates the mission of The McAuley and the core values of Mercy Community Health in daily work activities.
Greet and direct visitors to The McAuley.
Greet Residents, answer general questions, give out appropriate information as directed. Responsible for reserving guest apartments, including the follow-up of vouchers for guest apartment.
Stuff resident mailboxes with memos, newsletters, etc.
Receive UPS deliveries for administration and residents. Contact Residents to have package(s) picked up; sign for registered mail; coordinate package delivery with mailman for residents who are away.
Respond to call-for-aid alarms by telephone; follow-up if alarm is not reset.
Respond to fire alarms by using in-house speaker system; respond to smoke detectors in apartments; reset alarms on enunciator panel in Security Room
Maintain a supply of in-house forms for use at Reception Desk; maintain filing system; update forms as needed.
Serve as Switchboard Operator as required.
Monitor loading dock door for staff entry and vendor deliveries. Maintain security in back of house by monitoring camera frequently.
Perform a variety of clerical duties including scheduling of transportation and resident trip sign-ups.
Monitor Building B security camera when doors are locked; screen visitors.
Complete Work Orders from residents and staff, log and file for pick-up by maintenance.
Responsible for the Key Control System. Maintains sign out and in log and gives and receives all keys.
Perform other related duties as assigned by Director of Operations.
Retrieve wagons from Security Room as requested by resident. Get wheelchairs and clothes rack from closet as requested.
Follows all safety, security, infection control (including Category I Universal Precautions) and hazardous materials policies and procedures; performs all tasks to assure resident and personal safety and the protection of co-workers and (facility) property.
Customer satisfaction and a focus on quality improvement are evident in all aspects of work. Promotes and supports the philosophy, goals and objectives of the department. Dedicated to providing services, which anticipate and exceed resident and family needs.
Maintains high standards of business and ethical conduct in accordance with applicable Federal, State and local laws and regulations including fraud, waste and abuse. Avoids activities, which could result in a conflict of interest.
Promotes a productive atmosphere, facilitates teamwork and treats fellow employees, residents and families with respect and consideration, is helpful, cooperative and courteous. Carries out the spirit and intent of equal employment opportunity.
Maintains required licensing and certifications including unrestricted CT driver's license.
Attend at least two (2) General Staff Meetings, four (4) Department Staff Meetings and six
(6) Educational Programs.
Arrives in a punctual manner for all shifts. Provides notification for unscheduled absences and tardiness. Requests scheduled time off in compliance with policy. Does not exceed company attendance policy.
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