The Residential Coordinator reports to the Clinical Coordinator and is responsible for the-to-day operation and customer service of the residential facilities. This includes supervising and training the Direct Support Professionals (DSPs), maintaining house/program budget, scheduling staff in a manner which limits overtime, working shifts as needed (to meet ratio needs), and maintaining a safe and orderly program in accordance with the Scope of Work and with Volunteers of America Chesapeake's policies and procedures.
Qualifications
• High School diploma with at least 5 years of experience working in the field of intellectual or developmental disabilities; or an Associate's degree in a human services field with at least 2 years of experience working in the field of intellectual or developmental disabilities; or a Bachelor's degree in a human services field.
• A successful candidate must maintain certification in CPR and First Aid. CPR/First Aid Certification must be acquired and maintained once employed. Due to the requirements of the program and the population served, a bona-fide occupational qualification status may be established.
• Bilingual in any language a plus.
PRINCIPLE ACTIVITIES:
• Available by phone 24 hours a day, seven days a week, to ensure around the clock safety and supervision.
• Provides day-to-day supervision of DSPs to ensure their duties and responsibilities are completed.
• Run appointments and day program drops, as needed.
• Completes payroll of assigned staff and completes payroll adjustments.
• Maintains a safe, secure and healthy work environment for all persons served, staff, volunteers, and visitors.
• Reports and documents unsafe conditions to the Clinical Coordinator.
• Provide direct support to persons served, as needed, to meet ratio needs.
• Delegate and ensure the replenishment of program supplies.
• Ensures the ongoing maintenance of program van. Submit work orders, as needed.
• Facilitate monthly staff meetings in conjunction with QIDP.
• Provides support as necessary to ensure needs as identified by the Inter-Disciplinary Team are met including all quality of life issues.
• Communicates and coordinates with families, members of the Inter-Disciplinary Team (IDT), the consumers' day program and other providers of services and supports as necessary and appropriate.
• Supervises, schedules, trains and evaluates the Direct Support Professionals assisting in the home. Hires staff in accordance with company guidelines.
• Performs crisis intervention; provides emergency counseling assistance.
• Plans, coordinates, and participates with individuals in social activities.
• Participates in IDT planning, including assessment. Inspects the home and reports and resolves repairs and maintenance as needed. Insures fire and other-safety procedures area carried out as directed.
• Manages and acts as petty cash custodian for all client and house funds. Establishes and maintains consumer and facility files in accordance with state, local and company requirements.
• Monitor activities or visitors in the home. Transport individuals and/or provides mobility training to assist individuals to go to appointments, community rehabilitation program, grocery shopping, etc.
• Ensures program compliance with Volunteers of America Chesapeake's policies and procedures. Maintain and improves public image for the program in the community.
• Participates in an on-call rotation to manage after hours crises and urgent situations. Carries a cell phone 24/7 to respond to emergencies.
• Perform other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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