Residential Coordinator (DC)
Volunteers of America, Chesapeake Inc.

Job Info

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The Residential Coordinator reports to the Senior Director, DC-IDD/ICF and is responsible for the-to-day operation and customer service of the residential facilities. This includes supervising and training the Direct Support Professionals (DSPs), maintaining house/program budget, scheduling staff in a manner which limits overtime, working shifts as needed (to meet ratio needs), and maintaining a safe and orderly program in accordance with the Scope of Work and with Volunteers of America Chesapeakes' policies and procedures.

Qualifications

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  A Bachelors degree in Psychology, Social Work, Sociology, Mental Health, Nursing or a related area from an accredited college or university and a total of five years, including at least one year of supervisory experience in a residential program for individuals with mental retardation may be substituted.
  
  
• A successful candidate must pass all training requirements as determined by the District of Columbia Department of Human Services and maintain certification in CPR and First Aid. CPR/First Aid Certification must be acquired and maintained once employed. Due to the requirements of the program and the population served, a bona-fide occupational qualification status may be established.

• This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines. Valid drivers license in jurisdiction of residence. Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle). May be required to drive a van
• Bilingual in any language a plus.

RESPONSIBILITIES

1. Available by phone 24 hours a day, seven days a week, to ensure around the clock safety and supervision.
2. Provides day- to-day supervision of DSPs to ensure their duties and responsibilities are completed.
3. Run appointments and day program drops, as needed.
4. Completes payroll of assigned staff and completes payroll adjustments.
5. Maintains a safe, secure and healthy work environment for all persons served, staff, volunteers, and visitors.
6. Reports and documents unsafe conditions to the Senior Program Director.
7. Provide direct support to persons served, as needed, to meet ratio needs.
8. Delegate and ensure the replenishment of program supplies.
9. Ensures the ongoing maintenance of program van. Submit work orders, as needed.
10. Facilitate monthly staff meetings in conjunction with QIDP.
11. Provides support as necessary to ensure needs as identified by the Inter-Disciplinary Team are met including all quality of life issues.
12. Communicates and coordinates with families, members of the Inter-Disciplinary Team (IDT), the consumers day program and other providers of services and supports as necessary and appropriate.
13. Supervises, schedules, trains and evaluates the Direct Support Professionals assisting in the home. Hires staff in accordance with company guidelines.
14. Performs crisis intervention; provides emergency counseling assistance.
15. Plans, coordinates and participates with individuals in social activities.
16. Participates in IDT planning, including assessment. Inspects the home and reports and resolves repairs and maintenance as needed. Insures fire and other-safety procedures area carried out as directed.
17. Manages and acts as petty cash custodian for all client and house funds. Establishes and maintains consumer and facility files in accordance with state, local and company requirements.
18. Monitor activities or visitors in the home. Transport individuals and/or provides mobility training to assist individuals to go to appointments, community rehabilitation program, grocery shopping, etc.
19. Ensures program compliance with Volunteers of America Chesapeakes policies and procedures. Maintain and improves public image for the program in the community. Participates in an on-call rotation to manage after business hours crises and urgent situations. Carries a pager 24-7 to respond to emergencies.
20. Perform other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EXPECTATIONS

• Supervise and support residential staff. Ensure that assigned homes run effectively, efficiently, and safely. Ensure that people supported are making progress towards goal achievement. Ensure that people supported have adequate and safe transportation.
• Attend all IDP meetings for all day program participants, and advocate for their wishes and quality of lives. In conjunction with senior program director, cultivate resources and volunteer opportunities for the people supported in the programs for purposes of enhancing community experiences. Maintain a positive professional image at all times while representing the agency in the community and at internal meetings.

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.

EFFECT ON END RESULT

• To ensure needs of the person served as identified by the IDT are met and client satisfaction is achieved. Individuals will be supported in being participatory members of their community according to their interests. Programs are marketed to potential participants, volunteers and to the community.
• All services are provided in a manner consistent with Volunteers of America Chesapeakes core values, mission, and principles as well as in accordance with policies, procedures, practices and licensing standards.

This job has expired.